Browse impact reports

823+ reports from charities, CICs and nonprofits across the UK

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Arts, Culture & Heritage 34 Community & Social Justice 406 Education & Young People 312 Environment & Climate 52 Health & Wellbeing 455 Housing & Homelessness 70 Poverty & Inclusion 164 Sport & Physical Activity 120

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2024
White Ensign Association

Annual Review and Impact Report 2023-2024

Over 4,500 members of the naval community supported in 2023/24, including serving personnel, veterans and families
Key Metric 1
Over £325,000 successfully claimed for beneficiaries through the Armed Forces Compensation Scheme
Key Metric 2
Assisted around half of all Royal Navy and Royal Marines service leavers with resettlement and civilian employment support
Key Metric 3
20 financial awareness lectures delivered to 686 Phase 2 trainees across naval training establishments in 2023/24
Community & Social Justice Employment
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2025
Arthritis UK

Impact Report 2024/2025

20,790 helpline calls and emails answered by trained advisors in 2024/25; 57% of callers said contact improved their ability to manage their condition
Key Metric 1
302 self-management sessions and 1,072 information and bitesize support sessions delivered across the UK
Key Metric 2
1,367 healthcare professionals and students trained, with self-learning resources accessed 189,275 times; 50% average improvement in arthritis knowledge among Core Skills attendees
Key Metric 3
Young People and Families service welcomed 1,581 attendees across 93 activities and delivered 3,724 one-to-one support sessions; 77% of young people felt better able to manage symptoms after attending events
Health & Wellbeing Young People
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2024
Nightingale Hammerson

Annual Impact Review 2024

247 care home places across two London homes, with specialised households for residential, nursing, dementia, palliative and end-of-life care
Key Metric 1
£3.9m raised in donations and legacies, generating £6.36 for every £1 spent on fundraising
Key Metric 2
Gold Award for Social Care Excellence from Professor Deborah Sturdy CBE, Chief Nurse for Social Care, awarded to the full Nightingale Hammerson team
Key Metric 3
Intergenerational care model with 70 children from Apples and Honey Nightingale Nursery spending their days alongside residents at Nightingale House, pioneering an award-winning model since 2017
Health & Wellbeing Dementia
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2023
The Charterhouse

Report and Accounts Year Ended 31st March 2023

Around 40 almshouse residents (Brothers) housed on a seven-acre historic estate in Clerkenwell, London, with CQC-registered care home rated 'Good'
Key Metric 1
Free public museum and chapel open to all, with school learning programme and guided tours at reduced rates for local residents
Key Metric 2
Weekly 'Warm Space' initiative established by residents, welcoming the local community with free refreshments and inclusive access to the Charterhouse's historic spaces
Key Metric 3
New strategy 'Creating a Community of Excellence for the Care of Older People' launched in 2022, integrating care, place and sustainability across all operations
Housing & Homelessness Community
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2024
The Finchley Charities

Impact Report 2024

174 homes across three sites at 100% occupancy as of March 2024, housing residents aged over 55 in Barnet
Key Metric 1
851 repairs carried out in 2023/24, with 96.81% of residents very satisfied or satisfied with repair work
Key Metric 2
85% of residents satisfied with services overall; 92% highly satisfied with the safety of their home
Key Metric 3
Community Plot allotment established in partnership with local volunteers, businesses and asylum seekers, supplying Finchley Food Bank with homegrown produce
Housing & Homelessness Refugees
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2024
World Horse Welfare

Annual Report and Financial Statements 2024

Around 300 horses rescued and taken into care annually across four UK Rescue and Rehoming Centres
Key Metric 1
15% increase in Field Officer visits and nearly 20% increase in support calls in 2024, reflecting rising equine welfare pressures
Key Metric 2
Working equid projects active across 17 countries, with 2,950 equids treated in Lesotho and 638 in Nepal in 2024
Key Metric 3
Ban on live export of horses from Britain for slaughter achieved in 2024 — the founding aim of the charity, established nearly 100 years ago
Health & Wellbeing Research
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2025
Manchester Mind

Manchester Mind Impact Report 2024/25

5,133 individuals directly supported across 6 donation-funded or enhanced services; 3,300 calls answered by Welcome Team; 676 people at 100 Mental Health Support Sessions; 579 people in counselling
Key Metric 1
1,321 people given advice — generating £2.4 million in additional income or reduced debt for Manchester residents; 126 people in green social prescribing (160 sessions); 108 people through Listening Ear telephone support
Key Metric 2
77p in every £1 spent goes directly to supporting people; Welcome Team costs £74,000/year; Mental Health Support Sessions £62,000/year; Counselling £42,000/year; Advice £32,000/year; Green Wellbeing £16,000/year
Key Metric 3
Mind Quality Mark Award won for Effective Services; Manchester Mind moved from Hulme to city centre offices December 2024 — improving accessibility for 35-year first time office relocation
Health & Wellbeing Mental Health
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2026
Bristol Mind

Bristol Mind Trustees Report and Financial Statements 2024–25

2,620 unique beneficiaries across all services — a 23% increase on 2023/24 (2,123); 1,438 people helped by Infoline; 726 people on 1,861 Mindline calls; 336 counselling clients
Key Metric 1
1,469 community wellbeing service users (up from 798 in YE24) — including 1,206 asylum seekers in Initial Accommodation hotels; 111 asylum seekers in Greenspace; 73 female asylum seekers in counselling; 19 hate crime victims in 1:1 casework
Key Metric 2
£570,540 total income (13% increase); £552,151 expenditure (10% decrease); £18,389 surplus (vs £113,827 deficit in 2023/24); 134 volunteers giving 10,500+ hours
Key Metric 3
90% of counselling clients reported reduced depression; 86% reported reduced anxiety; 38% of clients started with severe depression symptoms — demonstrating high complexity of need now being served
Health & Wellbeing Poverty
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2024
Bromley Mencap

Bromley Mencap Impact Report 2023–2024

2,499 new referrals (up 298 on previous year); 1,164 members as of 31 March 2024; 6,807 people supported through telephone helpline and professional meetings; £2,407,297 total income
Key Metric 1
£817,000 in welfare benefits secured (up £200,000 on previous year); 442 people supported by Education and Employment Service; 554 young carers supported (up from 437); 170 families received 6,120 hours of Short Breaks support
Key Metric 2
74 Supported Internship students (up 70% over 2 years); 65 people matched with job coaches (up 80%); 541 autistic young adults on Autism Pathway; 607 adults with physical disabilities supported
Key Metric 3
Demand for job coaches up 80% year on year; 25% increase in young carer referrals; 50% increase in leisure activity attendance; Training Centre: all learners achieved nationally recognised qualification credits within first two terms
Community & Social Justice Disability
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