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2025

Annual 2025 Impact Report

24.8 million animals estimated to be impacted; 1.1 million petition signatories; 131,000+ volunteers worldwide
Key Metric 1
1,700+ media mentions; 79 million+ estimated media views; 7.7 million video views; investigations in UK, Scotland, US, Spain, Italy, India, Argentina, Germany, Brazil
Key Metric 2
England's Animal Welfare Strategy shaped to include cage bans, CO2 gas phase-out for pigs, faster-growing chicken breeding reform and fish slaughter laws; Italy's guidelines published to enforce law against male chick killing (34 million chicks spared per year)
Key Metric 3
UK trout farm investigation was a top-read article in The Guardian and sparked calls for fish slaughter laws; Scottish salmon investigation led RSPCA Assured to suspend one farm and investigate another; Denny's pledged to end pig crates after 600-day campaign
2024

Annual Report and Accounts 2024

505 animals rehomed (70 dogs, 435 cats); 4,911 vet treatments to owners who couldn't afford them; 158 animals through foster care
Key Metric 1
6,510 TheraPaws engagements (volunteer dog-owner pairs) reaching 2,000+ new people across London health and education venues; 999 community care packages distributed
Key Metric 2
11,648 animals neutered overseas (Kabul + Georgia); 16,716 dogs vaccinated against rabies; 52,500+ dogs neutered and 132,600+ vaccinated in Kabul since 2017; total income £3,391,017; deficit £79,888
Key Metric 3
20% increase in requests to sign over dogs compared to 2023; 64 unplanned intakes of abandoned cats and kittens in summer alone; ITV News coverage of 'cat crisis'; cat microchipping law campaigned for by Mayhew came into force June 2024
2025

Annual Impact Report 2024-2025

22 community hubs supported (13 established, 9 developing); 56,700+ hub attendances in 2024-25 — 76% increase on prior year
Key Metric 1
4,700+ hours of community activities delivered across 1,550+ sessions; 100+ local partnerships formed; 34% of hub activities involved partner organisations
Key Metric 2
£262,712 raised collectively by hubs (up 92%); 1,800+ volunteer hours contributed by residents; Ignite Communities Fund: £26,754 distributed to 8 community projects since 2023
Key Metric 3
Beacon View Primary Academy: persistent absence more than halved following community hub development; Paulsgrove hub: constituted resident community group formed with 50+ community organisations now taking stewardship of high street unit; Marlborough hub: resident yoga practitioner gained formal employment through hub contribution
2025

Impact Report 2024/25

3.3 million calls for help answered across UK and Ireland in 2024-25 — one every 10 seconds, 24/7; 46,000+ Prison Listener peer support interactions
Key Metric 1
11% increase in demand for online chat service; 94% of online chat users said they would use it again; STEP training generated £1m+ from 600+ courses to 6,000 participants
Key Metric 2
World Suicide Prevention Day campaign seen 8.2 million times on social media; TCS London Marathon raised £1.1m; Break the Silence appeal raised £500,000+; total income £27.5m; expenditure £28m
Key Metric 3
100% of UK branches migrated to new Listening Centre digital platform by November 2024; futureproofing telephony for national digital switchover; 37% of UK adults reached by Believe in Tomorrow campaign
2025

Social Impact Report 2025

25,334 people benefited from free social impact programmes in 2025; 24% living with lower resources; £166m social value generated — up 30% on 2024
Key Metric 1
Joint Pain Programme: 14,852 participants; 35% average improvement in joint pain; 37% improvement in joint function; 50,000+ supported since programme began
Key Metric 2
25,000+ GP appointments avoided per year; 81,000+ sick days prevented per year; 16,400 carer days freed per year; 27% of Long COVID participants returned to work by week 12
Key Metric 3
Long-Term Conditions Programme built on Sheffield Hallam University STAMINA clinical trial partnership; Cancer Activity Programme embeds structured exercise into NHS prostate cancer treatment pathways; Manchester Metropolitan University partnership delivering 50,000 participant places over 3 years
2024

Annual Report 2024

£20.3m awarded in total funding in 2024; 662 small charities supported through grants programmes; 297,000 people supported by charity partners
Key Metric 1
£6.75m to specialist charities in 8 key areas; £3.2m to organisations led by and for racially minoritised people; £3.2m to Deaf and Disabled people's organisations
Key Metric 2
428 Lloyds Banking Group colleagues shared skills with 110 charities; 420 charities supported with organisational development; £1.6m invested in 16 local collaborations with 70+ partners
Key Metric 3
Refugee Council advocacy extended refugee 'move on' period from 28 to 56 days; Carers UK research helped raise Carers Allowance earnings limit by £45/week (reducing overpayment risk for 60,000+ carers); Renters Reform Coalition secured Government commitment to end section 21 'no fault' evictions (9.3m+ households protected)
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2024

Annual Report 2024

497,182 cataract surgeries (5% increase on 2023); 9.9 million eye examinations across 51 projects in 15 countries; 872,922 pairs of spectacles dispensed
Key Metric 1
103 million NTD treatments supported across 11 countries (118% of annual target); 100 million+ people no longer requiring treatment for at least one NTD — cumulative milestone reached
Key Metric 2
36,254 people with disabilities trained (130% of target, 24% increase on 2023); 5,480 children with disabilities supported in formal education; 134,239 volunteers and community members trained; 64,000 professionals trained on eye health, NTDs, education and inclusion
Key Metric 3
Pakistan celebrated elimination of trachoma as a public health problem; African Disability Protocol came into force following Sightsavers advocacy; Reaching the Last Mile programme launched — 37.8 million onchocerciasis treatments (138% of target) and 29 million lymphatic filariasis treatments (158% of target)
2025

Annual Report and Financial Statements 2024/25

Charitable expenditure £1.916 billion in 2024-25 — up 20% from £1.58bn; £5.2bn spent since 2022 toward £16bn decade plan (2022-2032)
Key Metric 1
711 grants awarded worth £1.3bn from 4,289 applications; 2,723 active grants at 1,443 organisations across 133 countries with total active value of £7.3bn
Key Metric 2
Investment portfolio grew to £39.9bn (10.2% total return, 6.4% after inflation); total funds £35.7bn; spending rise driven by renewals of Malawi-Liverpool-Wellcome, Mahidol Oxford Research Unit and co-funding of UK Health Data Research Service
Key Metric 3
First healthy babies born in UK through mitochondrial donation — Wellcome funded research, public engagement that changed UK law, and clinical trial; new oral antibiotic for plague found as effective as injection in Madagascar trials; digital interventions for mental health led in UK
2025

Impact Report 2024-2025

13.6 million guests and donors served; 80.5 million lbs of goods diverted from landfill; 95% of donated textiles make a tangible impact (less than 5% to landfill)
Key Metric 1
816,635 tonnes of carbon emissions displaced; 135,192 kilolitres of water saved; equivalent to planting 37.5 million trees or removing 177,529 cars from the road
Key Metric 2
Over $1 million raised through GoodWorks@Work campaigns including $573,308 Christmas Kettle, $167,787 Send a Kid to Camp, $96,021 Fight for Freedom (modern slavery), $102,464 Brighter Days; 110 donation drives collected 183,513 lbs of goods
Key Metric 3
The Salvation Army in Canada: 3 million visits for assistance last year; 4.8 million community and shelter meals distributed; 345,000 Christmas assistance visits; 8,350 shelter/addictions/detox/mental health beds; 73 individuals removed from human trafficking situations; 2,900 children and teens attended summer camps