Community & Social Justice Education & Young People Free 2024
Bromley Mencap

Bromley Mencap Impact Report 2023–2024

Bromley Mencap is a Bromley-based disability charity supporting 2,499 new referrals in 2023/24 — its highest ever figure — across learning disability, autism, physical disability, young carers, supported employment and welfare benefits services. Key achievements include securing £817,000 in welfare benefits, matching 65 people with job coaches (up 80%), supporting 74 Supported Internship students (up 70% over two years), and launching the Station Road Training Centre for 16–24 year olds with EHCPs. 554 young carers were supported and 170 families received Short Breaks. The year saw a new CEO appointed with people with lived experience on the interview panel — one of several coproduction milestones. Total income was £2.41 million.

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📋About

Day Opportunities (65 disabled adults, two centres at Orpington and Eden Park); Station Road Training Centre (16–24 SEND, employability and independence, nationally recognised qualifications, Jack Petchey Award); Job Coach Agency and Job Club (246 people at events, 65 job coach matches); Supported Internships (74 students, LSEC Bromley, Bexley and LECB); Employment Brokerage (57 employers engaged, 32 people with care packages into paid employment); Transitional Opportunities Project (87 young people 18–24); All Age Autism Welfare Benefits Service; Physical Disabilities Service; Learning Disability Service (536 people); Young Carers Service (554 young people, app, counselling, leisure); Family Information and Support (6,807 helpline calls); Specialist Autism Family Service (88 families); Cost of Living Project (Digital Champions, debt, utilities, scams); Short Breaks (childminders, community support workers, buddies); Mutual Carers Programme; Leisure and Activities (125 adults); Lodge Horticulture, Catering and Bicycle Maintenance (37 clients/week); Bromley Well Pathways (preventative support); Coproduction Project Custom geography from upload: London Borough of Bromley and Bexley, UK

📊Key Metrics

2,499 new referrals (up 298 on previous year); 1,164 members as of 31 March 2024; 6,807 people supported through telephone helpline and professional meetings; £2,407,297 total income Key Metric 1
£817,000 in welfare benefits secured (up £200,000 on previous year); 442 people supported by Education and Employment Service; 554 young carers supported (up from 437); 170 families received 6,120 hours of Short Breaks support Key Metric 2
74 Supported Internship students (up 70% over 2 years); 65 people matched with job coaches (up 80%); 541 autistic young adults on Autism Pathway; 607 adults with physical disabilities supported Key Metric 3

✅Key Outcomes

  • Demand for job coaches up 80% year on year; 25% increase in young carer referrals; 50% increase in leisure activity attendance; Training Centre: all learners achieved nationally recognised qualification credits within first two terms
  • Retained Investors in People, Advice Quality Standard and DWP Disability Confident accreditations; new CEO Anna McEwen appointed (4 people with lived experience on interview panel); Employ Me London achieved highest outcomes among all Royal Mencap partners
  • 286 new members (up nearly 50%); two Digital Champions with learning disabilities employed to lead workshops; 137 staff (up from 131); Coproduction Project enabled people with lived experience to lead staff recruitment and service design

📍Geography

London

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