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2025 Enhanced
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
8,033 children, adults and families affected by a disappearance helped in 2022/23
Key Metric 2
35,064 TextSafe® messages sent to missing children and adults; 2,960 Suicide Risk TextSafe® messages to high-risk individuals
Key Metric 3
40% of Lost Contact tracing cases successfully resolved; 1,000+ multi-agency professionals trained
30th anniversary year: over 10 years and £10 million raised by players of People's Postcode Lottery for Missing People's services
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022
Impact Snapshot
Key Metric 1
61,819 native oysters deployed across UK restoration projects in 2024/25
Key Metric 2
15,064 people participated in the Beachwatch beach clean programme, submitting 1,256 litter surveys — the highest in the programme's 31-year history
Key Metric 3
17,613 young people engaged through in-person or online youth programme sessions
£11.5 billion Ofwat investment package secured for storm overflow cuts in England and Wales following sustained MCS advocacy
Impact Snapshot
Key Metric 1
Work with over 650 schools reaching over 350,000 children and young people
Key Metric 2
78% of children aged 5-11 and 91% of children aged 11-18 showed improved mental health after one-to-one counselling
Key Metric 3
40,000+ pupils accessed Place2Talk self-referral service — the highest since 2020
9,355 participants completed the Mental Health Champions Foundation programme; nearly 90,000 people have taken part since launch
Impact Snapshot
Key Metric 1
Over 66,000 people reached through support services in 2024/25
Key Metric 2
Nearly 38,000 people received personalised support from local Stroke Support Coordinators
Key Metric 3
£31.4 million raised in fundraised income — the charity's best-ever fundraising year
434 active Stroke Support Groups helping around 13,000 stroke survivors and families
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Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
71,703 support activities delivered for bereaved people in 2024/25
Key Metric 2
Over 28,000 calls and emails answered by the national Cruse Helpline
Key Metric 3
Over 24,000 adults, children and young people supported through one-to-one sessions
Over 3,000 people supported through Cruse Bereavement Groups, with evidence of improved wellbeing and reduced isolation
Impact Snapshot
Key Metric 1
2,752 people contacted helpline; 470 people received cost-of-living grants; 43 active research projects; 11 new grants worth £1.3 million awarded; £9.5 million total income...
Key Metric 2
152 people supported through advocacy service; 24 Neuromuscular Centres of Excellence or Pursuing Excellence Awards; 10 NHS treatment appraisal processes participated in; 507 enrolments...
Key Metric 3
80% of neuromuscular care advisor and clinical nurse specialist workforce attended Care Advisor Conference; 324 Changing Places toilets registered; for every £1 spent on...
SMA added to NHS newborn screening 'in-service evaluation' following MDUK co-secretariat work with UK SMA Newborn Screening Alliance; two treatment appraisals resulted in NHS approval; RHS Chelsea Flower Show garden secured to raise awareness with new audiences