2023 Free

Report and Accounts Year Ended 31st March 2023

The Charterhouse is a 400-year-old almshouse charity in Clerkenwell, London, founded by Thomas Sutton in 1611 to house older people in need. Today it provides residential care for around 40 Brothers (almshouse residents) aged 60 and above in Grade I and II listed buildings on a seven-acre historic estate, alongside a CQC-rated 'Good' care home, a free public museum and learning programme, and a weekly warm space open to the local community. In 2022/23 the charity launched a new strategy focused on becoming a Community of Excellence for the Care of Older People, underpinned by the pillars of place, care and sustainability.

Report snapshot
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About

Almshouse residential care for older people aged 60 and above with social, housing or financial need; domiciliary care to support independent living; CQC-registered care home; free public museum and learning centre; school workshops aligned to National Curriculum; sensory visits for those with access needs; community engagement programme; venue hire and film location income

Key Metrics

Key Metric 1 Around 40 almshouse residents (Brothers) housed on a seven-acre historic estate in Clerkenwell, London, with CQC-registered care home rated 'Good'
Key Metric 2 Free public museum and chapel open to all, with school learning programme and guided tours at reduced rates for local residents
Key Metric 3 Weekly 'Warm Space' initiative established by residents, welcoming the local community with free refreshments and inclusive access to the Charterhouse's historic spaces

Key Outcomes

  • New strategy 'Creating a Community of Excellence for the Care of Older People' launched in 2022, integrating care, place and sustainability across all operations
  • Quinquennial inspection of historic estate completed, informing a long-term capital programme to conserve and sensitively adapt Grade I and II listed buildings for contemporary use
  • Community engagement programme refocused on older people with dementia and isolated local residents, extending the Charterhouse's care mission beyond its walls

Geography

London

Impact Snapshot
Key Metric 1
4,050 residents living across 14 retirement villages and 4 housing schemes
Key Metric 2
£5.4 million in new benefit entitlements generated for residents by the Welfare Benefits Team
Key Metric 3
6,700+ wellbeing drop-in sessions and 600 resilience assessments delivered
92% resident satisfaction rating in villages and 96% in schemes
Impact Snapshot
Key Metric 1
1,481 young people supported in 2024/25, with 325 accommodated across all services
Key Metric 2
3,216 counselling sessions delivered to 528 young people, a 101% increase on the previous year
Key Metric 3
A Social Return on Investment analysis found every £1 invested generates £6.80 of social impact
78% of young people in Supported Accommodation demonstrated positive progression, up from 62% the prior year
Impact Snapshot
Key Metric 1
5,952 children and young people supported across Sussex and Surrey in 2024/25
Key Metric 2
896 young people provided with a safe home, and 4,186 children provided with counselling services
Key Metric 3
870 children, young people and families received specialist information, advice and support
81% of residents said they were satisfied with the service provided