Community & Social Justice Poverty & Inclusion
2024 Free
White Ensign Association

Annual Review and Impact Report 2023-2024

The White Ensign Association supports serving and veteran members of the Royal Navy, Royal Marines and Royal Fleet Auxiliary with financial guidance, employment support and resettlement advice. In 2023/24 the charity supported over 4,500 beneficiaries, assisted around half of all Royal Navy and Royal Marines service leavers, and helped individuals claim over £325,000 through the Armed Forces Compensation Scheme. A new strategy doubled staff capacity and introduced a Financial Wellbeing Manager and a full-time Scotland regional manager, significantly expanding reach.

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Armed forces pension guidance and 2015 Pension Remedy advice; civilian employment and resettlement support; Armed Forces Compensation Scheme casework; financial awareness lectures for Phase 2 trainees; regional casework support across UK and overseas naval bases; financial wellbeing and debt management coaching Custom geography from upload: UK

Key Metrics

Key Metric 1 Over 4,500 members of the naval community supported in 2023/24, including serving personnel, veterans and families
Key Metric 2 Over £325,000 successfully claimed for beneficiaries through the Armed Forces Compensation Scheme
Key Metric 3 Assisted around half of all Royal Navy and Royal Marines service leavers with resettlement and civilian employment support

Key Outcomes

  • 20 financial awareness lectures delivered to 686 Phase 2 trainees across naval training establishments in 2023/24
  • New full-time Scotland regional manager doubled casework support for naval personnel compared to the previous part-time service
  • Proactive outreach now reaching 80% of medically discharged personnel to offer support, alongside expansion to naval personnel in Bahrain and submarine build sites at Barrow

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