About
Infoline (information and signposting, 3 mornings/week, 1,438 callers); Mindline (free confidential telephone emotional support, 5 evenings/week, volunteer-led with lived experience); Meeting Minds counselling (£5–£35/session, up to 16 weeks, 35 counsellors, online and face-to-face, trainee and qualified); Asylum seeker drop-in and signposting in 3 Initial Accommodation hotels (partnership with Borderlands, 1,206 people); CCC 6-session emotional support conversations for newly arrived asylum seekers (pilot, 37 people, Jan–Mar 2025); Greenspace cooking, gardening and walking at St Werburghs City Farm (111 people); Women Without Borders counselling for female asylum seekers (73 women, partnership with Refugee Women of Bristol — ended March 2025); Hate Crime and Discrimination 1:1 casework and workshops (partnership with Bristol Hate Crime and Discrimination Service — 19 casework clients, 120 workshop attendees); Workplace Wellbeing training (MHFA, ASIST, Lunch & Learn — recommenced January 2025); BNSSG Psychological Therapies Review systems-change project (partnership with Womankind and AWP, co-designed new Integrated Care Model); Equitable Wellbeing in Asylum Accommodation systems-change project (Lloyds Bank Foundation funded, 2-year project from April 2024); new £5 counselling pilot for people in financial crisis; free counselling for 10 young adults 18–25 Custom geography from upload: Bristol and South Gloucestershire, UK
Key Metrics
Key Outcomes
- 90% of counselling clients reported reduced depression; 86% reported reduced anxiety; 38% of clients started with severe depression symptoms — demonstrating high complexity of need now being served
Geography
Other
