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2026 Free
Impact Snapshot
Key Metric 1
1,481 young people supported in 2024/25, with 325 accommodated across all services
Key Metric 2
3,216 counselling sessions delivered to 528 young people, a 101% increase on the previous year
Key Metric 3
A Social Return on Investment analysis found every £1 invested generates £6.80 of social impact
78% of young people in Supported Accommodation demonstrated positive progression, up from 62% the prior year
Impact Snapshot
Key Metric 1
5,952 children and young people supported across Sussex and Surrey in 2024/25
Key Metric 2
896 young people provided with a safe home, and 4,186 children provided with counselling services
Key Metric 3
870 children, young people and families received specialist information, advice and support
81% of residents said they were satisfied with the service provided
Impact Snapshot
Key Metric 1
85,957 individuals supported across services in 2020/21
Key Metric 2
46,469 DrinkCoach Alcohol Tests completed, with an estimated £675,567 cost saving to the wider health economy
Key Metric 3
100% contract retention rate, with £950,000 of tendered/contracted work awarded
Over 60% of prison service users successfully engaged in community treatment within 21 days of release
Impact Snapshot
Key Metric 1
3,301 sessions delivered by Step One Recovery Practitioners in 2023-24
Key Metric 2
550 people received group-based mental health support through BeWell@StepOne
Key Metric 3
33 patients with complex mental health needs cared for at Cypress Hospital
80% improvement in ReQoL-10 quality of life scores following interventions with Recovery Practitioners
Impact Snapshot
Key Metric 1
£301,000 given in grants to homeless people in 2023-24
Key Metric 2
Nearly 3,000 people helped across England over the year
Key Metric 3
£102,000 in resettlement grants enabling 592 homeless people to move into a home
512 homeless people received six months of free mobile data through digital inclusion grants
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Impact Snapshot
Key Metric 1
300 households (518 people, incl. 197 children) supported through Hope at Home
Key Metric 2
£974,304 total value of support provided; £3,247 average support per household
Key Metric 3
£200,000 awarded to 11 charities via Hope Funds Round 5; up to £4.77 social return per £1 invested
97% of supported tenancies sustained; 83% reported reduced risk of homelessness
Impact Snapshot
Key Metric 1
2,332+ people supported since 2013
Key Metric 2
85% of trainees reported improved understanding of managing bills
Key Metric 3
97% of trainees reported increased confidence after working with Your Own Place
80% of trainees feel more confident about keeping their home
Impact Snapshot
Key Metric 1
2,533 people supported in 2025/26, a 21% increase on the prior year
Key Metric 2
58% of clients moved on to stable, independent accommodation (up from 54%)
Key Metric 3
Total organisational social value estimated at £12,228,150, including £6.95m attributed to reduced homelessness
67% of clients improved in at least 3 outcome areas; 45% reported improved mental health
Impact Snapshot
Key Metric 1
Over 140 years operating; celebrated the 70th anniversary of its York Road supported living service in Sutton
Key Metric 2
New Kingsmead Cluster supported living service launched in Lambeth (3 properties, adults aged 18-65)
Key Metric 3
Two new significant contracts secured in Suffolk and Hounslow to deliver mental health supported living services
Lived Experience Network members reported improved confidence and a sense of community through peer collaboration