2024 Free

Impact Report 2024

The Finchley Charities has provided charitable housing for older people in Barnet for over 500 years, operating 174 homes across three sheltered accommodation sites in East Finchley and Finchley Central. In 2023/24 the charity achieved 100% occupancy, carried out 851 repairs with 96.81% resident satisfaction, and deepened its community partnerships through allotment growing, food bank donations, social prescribing and support for asylum seekers and Ukrainian refugees aged over 55.

Report snapshot
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About

Sheltered accommodation for low-income residents aged over 55; resident-led community events and activities; community allotment supplying the local food bank; social prescribing partnerships with Age UK Barnet; support for asylum seekers and Ukrainian refugees; quarterly resident roadshow events

Key Metrics

Key Metric 1 174 homes across three sites at 100% occupancy as of March 2024, housing residents aged over 55 in Barnet
Key Metric 2 851 repairs carried out in 2023/24, with 96.81% of residents very satisfied or satisfied with repair work
Key Metric 3 85% of residents satisfied with services overall; 92% highly satisfied with the safety of their home

Key Outcomes

  • Community Plot allotment established in partnership with local volunteers, businesses and asylum seekers, supplying Finchley Food Bank with homegrown produce
  • 100% of new applicants satisfied with the application process, assessment and communication — across all six measures tracked
  • Joint anti-racism statement co-signed with Barnet Faith and Community Leaders in 2024, reflecting the charity's commitment to diversity, equity and inclusion

Geography

London

Impact Snapshot
Key Metric 1
Provided education, advice and support to 14,972 young people in 2025/26, including educating 13,786 young people in schools and community settings
Key Metric 2
Under 16s mediation service supported 94 families; 95% of young people were able to return to or remain at home and 88% reported less...
Key Metric 3
Overall 2022-26 strategy target was 40,000 young people reached; the final total was 49,244
87% of evictions from permanent social housing were successfully avoided through Outreach support
Impact Snapshot
Key Metric 1
506 people had their homelessness ended in 2025/26
Key Metric 2
492 people received advice and guidance through the duty desk
Key Metric 3
Over 280 people provided a safe place to sleep each night
85% sustained accommodation with support; 73% moved on positively to a secure home.