Browse impact reports

TH

2025

The Salvation Army Australia

Impact Report 2025 (covering 2023-24)

228,500+ people assisted with 1.75 million sessions of care in 2023-24; $24.1m in financial assistance provided; 1.4 million meals provided through homelessness services

Key Metric 1

38,000+ people at risk of or facing homelessness assisted; 11,000 people supported through Moneycare financial counselling; 42,000+ jobseekers supported into employment

Key Metric 2

2024 SIMNA Award for Innovative Design in Social Impact Measurement (Carinya Art therapeutic programme for culturally diverse family violence victim-survivors); Stronger Communities Outcomes Measurement Initiative covers homelessness, family violence, AOD and youth streams

Key Metric 3

Homelessness National Outcomes Measurement Framework finalised April 2024; pilot across 170+ staff and 23 programs began July 2024; Family Violence Wellbeing and Recovery Indicator developed with Centre for Social Impact, UWA — first validated FV outcomes tool adapted for TSA's model

Poverty & Inclusion Homelessness

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RE

2023

Reuben's Retreat

Annual Report and Accounts — Year Ended 30 November 2023

5,964 hours of support provided in 2022-23; 227 new individuals supported (64% families of complexly poorly children, 36% bereaved)

Key Metric 1

898 hours of hydrotherapy pool sessions; 498 hours of sensory sessions; 100+ hours of peer support groups for bereaved families

Key Metric 2

140 volunteers gave 3,008 hours; £650,938 raised including £125,000+ from Everest Base Camp trek — biggest single event total to date

Key Metric 3

1,700 total beneficiaries supported since 2012; sibling programme (ouRR Hub) featured on BBC Children in Need; 20 trekkers including 2 beneficiaries reached Everest Base Camp

Health & Wellbeing Children

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NE

2025

Newcastle Hospitals Charity

Impact Report 2024/25

700+ projects funded totalling £9.5m in 2024-25; £6,812,814 to enhance patient experience; £1,908,008 for staff health and wellbeing

Key Metric 1

Arts programme reached 250,000+ patients, visitors and staff through 140+ creative engagement sessions; 7 freelance musicians delivering 20 live music sessions per week

Key Metric 2

220 volunteers gave 37,000 hours; YPAG NE (Young Persons Advisory Group) has 75 members who reviewed 140+ research projects and 80+ service improvement projects

Key Metric 3

Haven at Freeman Hospital opened November 2024 — provides shower and rest space for families of end-of-life patients; SPACE Pilot awarded NHS Charities Together Innovation Challenge funding; one of six nationally selected projects

Health & Wellbeing Children

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LU

2025

Luminary Bakery (Luminary Ltd)

Impact Report 2025

100 women worked with across all four programme phases; 76% in Employment, Education, Volunteering or Training on completing two-year programme

Key Metric 1

80% of programme completers reached independence; 3,744 hours of 1:1 support delivered by Progression Support Workers; 166 training days delivered

Key Metric 2

41 Level 2 Food Safety and Hygiene for Catering certificates awarded; 892 hours of apprenticeships at Luminary Bakery plus 720 hours with a corporate partner; 4 charity staff posts and 3 bakery posts filled by graduates

Key Metric 3

74% of graduates met their mentor five times or more; 42 women started second stage, 30 completed (71% completion rate); 35 mums supported — 61 children indirectly benefitted; 20 women worked with in-house therapist

Poverty & Inclusion Homelessness

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PA

2025

Pain Concern

Pain Concern's Impact 2025-2026

200 people helped per month via helpline (phone and email); 1,100 podcast listeners per month; 1,600 active HealthUnlocked community members with 280 new posts monthly

Key Metric 1

42 pain education sessions delivered across 5 Scottish health boards; 17,000 website visits monthly; 900 support resources downloaded monthly

Key Metric 2

10,500 social media followers; 2,000 monthly newsletter recipients; Airing Pain podcast at 150 episodes — awarded Honorary BPS Membership to producer; Navigator Tool recognised by NICE

Key Metric 3

Pain education participant quote: 'I feel so much less isolated — I've come away with realistic action points that might make my life a little easier'; Navigator Tool used in pain clinics nationally; CPD credits awarded by Faculty of Pain Medicine for podcast

Health & Wellbeing Education

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CI

2025

Circles UK

Annual Review Summary 2024/25

125 Circles initiated in 2024-25 — 64% increase on 76 in 2023-24; 700+ trained Circle Volunteers available

Key Metric 1

247 enquiries handled including professionals, people with harmful sexual behaviours, family members and potential volunteers; 102 adult Circles, 19 young people Circles, 2 ReBoot, 1 Faith Circle

Key Metric 2

Total income £387,800; total expenditure £413,900; Circles ReBoot programme operational across 4 regions following successful academic evaluation; Circles active in 9 countries

Key Metric 3

Presented keynote at MOSOVO conference (41 of 43 police areas attended); presented evidence to Angiolini Inquiry on violence against women; contributed to Independent Sentencing Review led by David Gauke

Community & Social Justice Community

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FY

2025

Fylde Rugby Community Foundation

Annual Impact Report 2024-2025

6,000 children engaged in Primary Tag Rugby across 64 schools (1,100+ sessions); 372 children in Rugby Reading Champions across 22 schools (220 sessions)

Key Metric 1

133 young people in Mentoring and Rugby programme across 11 schools (215 sessions, 120+ hours); 2,214 children at multi-sports camps including 730 HAF and 450 Wooden Spoon funded places

Key Metric 2

600 girls introduced to rugby across 8 Blackpool state schools over 10 weeks (80 sessions); 75+ participants across 4 Walking Rugby venues; 86 children in Rugratz sessions (aged 3-5)

Key Metric 3

26 Rugratz children transitioned to partner club mini/junior sections; Henry (Youth Ambassador case study) reduced anxiety and improved school behaviour through mentoring programme; 2 new girls joined Fylde RFC directly from schools programme

Sport & Physical Activity Young People

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BE

2025

Become (Become Charity)

Impact Report 2024/25

1,858 young people directly reached; 661 supported through Care Advice Service; 16,000+ used website with 42,000+ page views

Key Metric 1

126 young people supported 1:1 into education by Propel into Education team; 43 moved into training or work; 1,000+ professionals trained (98% said learning would directly impact their practice)

Key Metric 2

15 policy changes achieved including 3 wins via Children's Wellbeing and Schools Bill; 33 times work raised in parliament; 110 national media hits; 458 Become the Movement members

Key Metric 3

Children's Wellbeing and Schools Bill wins: corporate parenting duties extended to government departments and NHS; Staying Close support extended to age 25; removal of 'intentionality' from homelessness law for care leavers; local connection test for social housing scrapped for care leavers

Education & Young People Young People

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GI

2022

Girlguiding Ulster

Impact Report 2022

7,778 members in 2022 — 13.45% increase on 6,856 in 2021; 1,529 units across Northern Ireland; 538 volunteers

Key Metric 1

2,255 interest badges and 1,751 skill builders completed by Brownies; 992 interest badges and 481 skill builders by Guides; 23 Bronze, 14 Silver and 10 Gold Duke of Edinburgh Awards

Key Metric 2

Lorne estate: 9,621 visitors in 2022; 22 schools visited with 2,066+ pupils; 550 children at summer scheme; Ukraine appeal raised £9,050

Key Metric 3

A Safe Space Level 1: 182 completed; Level 2: 365 completed; Level 3: 162; Level 4: 10; 1st Response: 225 completed; 5 Queen's Guide Awards achieved

Education & Young People Community

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