SA
Social and Environmental Impact Report 2024-25
6.9 million customers served in 2024-25 (up 15%); 77,000 tonnes textiles and 25,000 tonnes other items collected; 505,000 tonnes carbon emissions avoided
Key Metric 1
Outstanding Charity Retailer of the Year 2024 (Charity Retail Association); Environment and Sustainability Award (CRA 2024); Social Value Award 2025; Recycler of the Year (Plastics Industry Awards 2024); 2 Star Outstanding Employer Accreditation (Best Companies Ltd); Best Benefits Launch/Relaunch Award (Reward Gateway 2024)