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Impact Report Fiscal 2024

The Greater Vancouver Food Bank is BC's largest food bank, serving 27,474 unique clients and 150 community agencies across Vancouver, Burnaby, New Westminster and the North Shore in FY2024. The organisation distributed 9.3 million pounds of food — 68% fresh produce — and generated total income of $41.6m. A food preservation pilot transformed 80,000 pounds of surplus apples into freeze-dried chips and juice. A new Vancouver distribution centre secured a long-term lease, increasing cold storage by 20%.

Report snapshot
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About

Weekly food distribution for registered clients; 150 community agency partners (shelters, transition houses, after-school programmes); Provincial Agencies Programme; emergency wildfire food relief; food preservation pilot (freeze-drying, juicing); BC Farmer Tax Credit initiative; Virtual Food Drive platform; Grade Schooler Packs Custom geography from upload: Canada

Key Metrics

Key Metric 1 27,474 unique lives served and 150 community agencies supported across Metro Vancouver
Key Metric 2 9.3 million pounds of food distributed outbound, with 68% fresh produce
Key Metric 3 Total income $41,582,927 against total expenditure of $35,165,151

Key Outcomes

  • 27,474 unique lives served and 150 community agencies supported in FY2024, with 9.3 million pounds of food distributed outbound
  • 68% of all food distributed was fresh produce — up from 60% the prior year — with 375,000+ pounds received through the BC Farmer Tax Credit initiative
  • Total income of $41.6m against expenditure of $35.2m; 50,000+ volunteer hours contributed equivalent to 25 full-time staff

Geography

International

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved