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2025

The Whitechapel Centre Impact 2024-25

2,814 people supported to end or prevent their homelessness in the most recent year
Key Metric 1
Open 365 days a year, 12 hours a day across services for rough sleepers, people in temporary accommodation and those at risk of homelessness
Key Metric 2
Total income of £8,568,050 in 2023-24 — a 27% increase year-on-year reflecting significant growth in service delivery
Key Metric 3
Rough sleepers across Liverpool and Merseyside connected with shelter, support and housing pathways through the city-wide outreach service
2025

Cyrenians Trustee Report and Financial Statements 2024-25

Nearly 7,000 people supported across 47 services in 2024-25 through one-to-one support, training, tailored advice and community sessions
Key Metric 1
Over 4,500 people reached through services promoting connection, wellbeing and opportunity; over 500 family relationships strengthened through Addiewell Prison visitor centre
Key Metric 2
Total income of £8.4 million — a 9% rise on the previous year; Women In Safe Homes portfolio grown to 16 properties for women fleeing domestic violence
Key Metric 3
Over 400 young people supported through employability and training services, with 105 accredited qualifications earned
2025

The Connection at St Martin-in-the-Fields Annual Report 2024-25

1,417 people supported on their journey away from homelessness in 2024-25; 1,353 welcomed into the centre to use essential services
Key Metric 1
1,034 street contacts made with 296 people during outreach shifts; 162 people moved into new accommodation — up from 122 the previous year
Key Metric 2
2,612 people slept rough for at least one night in Westminster in 2024-25 — a 24% increase on the previous year
Key Metric 3
162 people moved into new accommodation; 230 people took part in group activities through the Recovery Programme; 22 people supported into work opportunities
2025

BHT Sussex Year in Review 2025

10,683 clients and tenants supported across all services in 2024-25
Key Metric 1
2,303 cases of homelessness prevented; £4,063,042 raised by welfare benefits advisers for 519 clients
Key Metric 2
6,603 visits to First Base day centre; 463 individuals and households accommodated in community housing; 198 people in specialist mental health supported housing
Key Metric 3
512 people supported through First Base day centre; 2,273 people helped through advice centres in Brighton, Eastbourne and Hastings; 67 people supported to achieve abstinence and recovery from addiction
2024

Impact Report 2024-25

1,450 refugees and asylum seekers supported in 2024-25 — the highest ever in a single year and a 16% increase on 2023-24
Key Metric 1
904 positive outcomes in employment, education and volunteering achieved in 2024-25 — a 27% increase on the previous year
Key Metric 2
3,848 people supported across the UK over 10 years; 3,540 cumulative positive outcomes since 2015
Key Metric 3
50% of all clients enrolled since 2015 have achieved at least one positive outcome in employment, education or volunteering
2024

Annual Report 2024-25

120,000+ people supported through asylum services — highest ever number of clients
Key Metric 1
Over 1 million phone calls to helpline answered in the year
Key Metric 2
3,000+ modern slavery and trafficking survivors assisted with complex needs
Key Metric 3
Retained status as primary provider of asylum seeker advice and support across England
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2024

Annual Report and Accounts 2024

43,600+ refugees and people seeking asylum supported in the UK (a record); 76,200 supported to live independently at home
Key Metric 1
Total income £287.1m; total expenditure £310.3m; 2.5 million people supported internationally across 100+ countries
Key Metric 2
Crisis response deployed on average 3 times a day every day; 3.4 million people reached by humanitarian education
Key Metric 3
Secured key policy change to reinstate access to the asylum system, effectively reversing the Illegal Migration Act
2024

Impact Report 2024-25

15,203 refugees and people seeking asylum supported; 11,266 were new clients
Key Metric 1
7,022 children and young people supported through specialist Youth Services
Key Metric 2
Total income £14.9m; total expenditure £19.6m
Key Metric 3
Launched Childhood First Partnership — network of 30 charities tackling misclassification of children as adults
2024

NACCOM Impact Report 2024-25

4,434 people accommodated by the NACCOM network in 2024/25 — the highest ever recorded since data collection began in 2013
Key Metric 1
1,386 people were rough sleeping or in informal/insecure accommodation before accessing member services; 829 rough sleeping at point of access
Key Metric 2
2,008 people with refugee status and 1,509 people with No Recourse to Public Funds (NRPF) accommodated by member organisations
Key Metric 3
65% of NACCOM members delivering advice reported demand for legal advice was higher in 2024/25 than the previous year; 64% said they were unable to meet that rise in demand