Impact Snapshot
Key Metric 1
Over 33,000 people helped last year across services
10,500 people supported through Commissioned Rehabilitative Services for people on probation
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Impact Snapshot
Key Metric 1
780 people placed into sustainable employment since 2014, including 172 in 2022/23
Retention rate of over 70% remaining in work over 6 months
Impact Snapshot
Key Metric 1
661 members placed into employment to date, adding an estimated £25.1m to the UK economy
83% of members would recommend the charity to others seeking employment
Impact Snapshot
Key Metric 1
£30.1m identified in unclaimed benefits via national benefits advice team
95% of surveyed callers felt a little or a lot less lonely thanks to their friendship call
Impact Snapshot
Key Metric 1
£13,148,786 total social value generated by the organisation
Reduced loneliness and social isolation among older people through lunch clubs, befriending and telephone support
Impact Snapshot
Key Metric 1
£1,642,862.85 secured in benefits and entitlements
Reduced hospital readmissions through Home from Hospital discharge and aftercare support
Impact Snapshot
Key Metric 1
3,476 older people, families and carers supported by the Help Team
95% of Out of Hospital Service clients felt more confident about remaining independent at home
Impact Snapshot
Key Metric 1
5,817 older people supported
Reduced isolation through 10,000 hours of befriending support
Impact Snapshot
Key Metric 1
7.7 million instances of support provided across all services
91% of people supported said Royal Voluntary Service services helped them feel less isolated
Impact Snapshot
Key Metric 1
718 vulnerable older people received grants across England and Wales
80% of grant recipients felt happier, more comfortable and less stressed, worried or anxious after receiving a grant