2024 Free

Annual Review 2024

Royal Star & Garter is a UK charity founded in 1916 providing specialist nursing, dementia and therapeutic care to veterans and their partners living with disability or dementia. Across Homes in Surbiton, Solihull and High Wycombe, the charity supported 515 veterans and partners in 2024, delivering 31,800 wellbeing sessions and 8,700 group physiotherapy attendances. It also ran a free Telephone Friendship Service and Day Care and Lunch Clubs for veterans living in the community, and completed a merger with Care for Veterans in early 2025.

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About

Over 100 care homes attained Veteran Friendly Framework status by end of 2024

Key Metrics

Key Metric 1 515 veterans and partners supported across residential and community services
Key Metric 2 31,800 wellbeing sessions delivered to residents in 2024
Key Metric 3 8,700 attendances to group physiotherapy sessions

Key Outcomes

  • 94p in every £1 spent directly on care and support for residents
  • 26000000
  • 26800000

Geography

UK-Wide

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022