Browse impact reports

261+ reports from charities, CICs and nonprofits across the UK

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Arts, Culture & Heritage 1 Community & Social Justice 103 Education & Young People 96 Environment & Climate 10 Health & Wellbeing 147 Housing & Homelessness 41 Poverty & Inclusion 63 Sport & Physical Activity 52

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2025
Providence Row

Providence Row Impact Report 2024-25

1,200 individuals experiencing homelessness supported across all services in East London and the City of London
Key Metric 1
24,896 individualised interventions delivered; 11,380 nutritious meals served
Key Metric 2
356 Naloxone overdose reversal kits distributed; 229 rough sleepers with severe mental health issues accessed outreach psychotherapy
Key Metric 3
595 individuals with substance use issues advanced their recovery; 42 supported to reduce use through new rapid prescribing clinic
Housing & Homelessness Homelessness
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2023
Emmaus UK

Annual Report and Financial Statements — Year Ended 30 June 2024

For every £1 invested in an established Emmaus community, £11 generated in social, economic and environmental returns
Key Metric 1
Emmaus Quality Standards developed to raise expectations across supported housing sector
Key Metric 2
Federal body supporting Emmaus communities and groups across the UK
Key Metric 3
People experiencing homelessness supported into community living with stable home and work
Housing & Homelessness Poverty
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2024
Glass Door Homeless Charity

Annual Impact Report 2024-25

Approximately 105 guests sheltered each night across three winter shelter circuits
Key Metric 1
Caseworkers supporting guests to move beyond homelessness year-round
Key Metric 2
West and South West London focus with partner day centre network
Key Metric 3
Guests supported from emergency shelter into stable longer-term housing
Housing & Homelessness Community
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2025
Groundswell

Groundswell Annual Report and Accounts 2024-25

540 clients experiencing homelessness supported through 3,688 one-to-one health appointments in 2024-25
Key Metric 1
Peer researchers with lived experience of homelessness at the core of all research, advocacy and service delivery
Key Metric 2
Highly Commended at Charity Awards 2024 for #HealthNow and at Homeless Link Excellent Awards for peer advocacy
Key Metric 3
People experiencing homelessness supported to access healthcare they are entitled to, including GP registration and specialist appointments
Housing & Homelessness Homelessness
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2025
Shelter

Shelter Annual Report 2024/25

7,985,612 people accessed Shelter's telephone and online advice services in 2024/25
Key Metric 1
Scottish Government declared national housing emergency in May 2024 — a direct result of Shelter's campaigning
Key Metric 2
Renters' Rights Bill secured improvements including abolition of Section 21 'no fault' evictions, championed by Shelter
Key Metric 3
13 Scottish local authorities declared housing emergencies following Shelter Scotland's campaigning pressure
Housing & Homelessness Poverty
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2025
St Mungo's

St Mungo's Annual Impact Report 2024-25

26,015 people experiencing or at risk of homelessness supported in 2024-25
Key Metric 1
2,183 people provided with safe accommodation every night across 138 frontline services
Key Metric 2
80% of people helped off the streets did not return to rough sleeping
Key Metric 3
10,242 people supported by outreach services; 427 housed in emergency accommodation during severe weather
Housing & Homelessness Homelessness
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2024
Crisis UK

Annual Report 2024/25

5,321 people given intensive one-to-one support to end their homelessness in 2023-24
Key Metric 1
290 refugees supported into stable housing since August 2023 (74% kept tenancies 8+ months)
Key Metric 2
Homelessness Alliance network grew to nearly 70 allies reaching 1.2 million employees
Key Metric 3
Becoming first direct housing provider in nearly 60-year history in London and Newcastle
Housing & Homelessness Refugees
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2025
The Passage

The Passage Impact Report 2024-25

3,007 people experiencing or at risk of homelessness supported across the organisation in 2024-25
Key Metric 1
2,261 people prevented from homelessness and helped to find and keep a home
Key Metric 2
46,266 meals served to residents and Resource Centre visitors; 503 people helped into accommodation
Key Metric 3
188 individuals moved into safe and sustainable housing through the No Night Out service, with over 90% sustaining their tenancies
Housing & Homelessness Homelessness
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2024
EveryYouth

Impact Report 2024

2,300+ young people supported through EveryYouth network in 2024
Key Metric 1
123% increase in traineeship completions under EveryYouth Employed programme
Key Metric 2
49% increase in young people sustaining education, employment or training for 3+ months since 2023
Key Metric 3
Young people supported to find and maintain tenancies despite rising rents and frozen Local Housing Allowance
Housing & Homelessness Mental Health
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