2025 Free

Annual Report and Financial Statements 2024-25

Parkhaven Trust is a Merseyside-based registered charity founded over 136 years ago, providing residential nursing care, dementia care, day services and domiciliary support for older people and people with learning disabilities in Sefton. In 2024/25 the Trust cared for 51 people at James Page Nursing Home, maintained 90% occupancy at The Beeches dementia care home, supported 61 people through its Willow Centre day service, and retained Investors in People Gold standard with 95–96% of staff recommending it as a place to work.

Report snapshot
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About

95–96% of staff recommended Parkhaven Trust as a good place to work in staff surveys

Key Metrics

Key Metric 1 51 people cared for at James Page Nursing Home during 2024/25
Key Metric 2 90% average occupancy at The Beeches dementia and EMI nursing care home
Key Metric 3 61 older people with dementia supported through Willow Centre day service

Key Outcomes

  • All services rated as Good by CQC; Investors in People Gold standard retained
  • 7657884
  • 6124655

Geography

North West

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022