Annual Report and Financial Statements 2024-25

Parkhaven Trust is a Merseyside-based registered charity founded over 136 years ago, providing residential nursing care, dementia care, day services and domiciliary support for older people and people with learning disabilities in Sefton. In 2024/25 the Trust cared for 51 people at James Page Nursing Home, maintained 90% occupancy at The Beeches dementia care home, supported 61 people through its Willow Centre day service, and retained Investors in People Gold standard with 95–96% of staff recommending it as a place to work.

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📋About

95–96% of staff recommended Parkhaven Trust as a good place to work in staff surveys

📊Key Metrics

51 people cared for at James Page Nursing Home during 2024/25 Key Metric 1
90% average occupancy at The Beeches dementia and EMI nursing care home Key Metric 2
61 older people with dementia supported through Willow Centre day service Key Metric 3

Key Outcomes

  • All services rated as Good by CQC; Investors in People Gold standard retained
  • 7657884
  • 6124655

📍Geography

North West

2025 Enhanced

Annual Report and Financial Statements 2024-25

Over 66,000 people reached through support services in 2024/25
Key Metric 1
Nearly 38,000 people received personalised support from local Stroke Support Coordinators
Key Metric 2
£31.4 million raised in fundraised income — the charity's best-ever fundraising year
Key Metric 3
434 active Stroke Support Groups helping around 13,000 stroke survivors and families
2025 Enhanced

Annual Report and Accounts 2024/25

71,703 support activities delivered for bereaved people in 2024/25
Key Metric 1
Over 28,000 calls and emails answered by the national Cruse Helpline
Key Metric 2
Over 24,000 adults, children and young people supported through one-to-one sessions
Key Metric 3
Over 3,000 people supported through Cruse Bereavement Groups, with evidence of improved wellbeing and reduced isolation
2024 Enhanced

Muscular Dystrophy UK Impact Report 2023/24

2,752 people contacted helpline; 470 people received cost-of-living grants; 43 active research projects; 11 new grants worth £1.3 million awarded; £9.5 million total income — 16% increase on previous year
Key Metric 1
152 people supported through advocacy service; 24 Neuromuscular Centres of Excellence or Pursuing Excellence Awards; 10 NHS treatment appraisal processes participated in; 507 enrolments on e-learning modules; 465 attendees across six health professional upskilling webinars
Key Metric 2
80% of neuromuscular care advisor and clinical nurse specialist workforce attended Care Advisor Conference; 324 Changing Places toilets registered; for every £1 spent on fundraising, £3.70 raised; 68p in every £1 spent on charitable activities
Key Metric 3
SMA added to NHS newborn screening 'in-service evaluation' following MDUK co-secretariat work with UK SMA Newborn Screening Alliance; two treatment appraisals resulted in NHS approval; RHS Chelsea Flower Show garden secured to raise awareness with new audiences