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2025 Free
Impact Snapshot
Key Metric 1
£720,457 in financial gains identified for 431 clients through the Warm Homes initiative (June 2024–March 2025), averaging £1,671.60 per person
Key Metric 2
1,363 clients supported through the Home from Hospital service in Q4 alone, with a 30-day readmission rate of 1.35% against a Bolton average of...
Key Metric 3
Over 3,200 attendances delivered through Strength and Balance classes in Q4, supporting 518 older people across 246 instructor-led sessions
Information & Advice team secured £398,856 in confirmed financial gains for clients in Q4 2024-25 alone, through benefit checks, Attendance Allowance applications and Pension Credit claims
Impact Snapshot
Key Metric 1
Nearly 2,000 dogs cared for across two rescue centres in Birmingham and Wolverhampton in 2024
Key Metric 2
Behaviour and Training Centre delivering specialist behaviour support, enabling more dogs with complex needs to be successfully rehomed
Key Metric 3
BDH Vet Clinic providing affordable veterinary services to the wider community, strengthening preventative welfare in the West Midlands
Supported families facing hardship to keep pets at home through behaviour support, emergency boarding and owner assistance, reducing the number of dogs entering the rescue system
Impact Snapshot
Key Metric 1
69 nature reserves managed across 6,193 hectares in Northumberland, North Tyneside and Newcastle
Key Metric 2
14,449 volunteer hours contributed to practical conservation on reserves and partner sites
Key Metric 3
Peatland restoration underway across 5,000 ha at 14 sites, including 250 ha completed at The Wou and Moss Peteral Farm
Secured first tranche of the Rothbury Estate — the largest land sale in England in 30 years — creating a 40-mile nature recovery corridor from the coast to Kielder
Impact Snapshot
Key Metric 1
£2,643,271 in unclaimed social security identified for older people through the national helpline, with an average financial gain of £5,140 per successful check
Key Metric 2
32,150 calls handled by the free national helpline; 270 people supported by the By Your Side service completing 444 application forms
Key Metric 3
More than 130,000 information and advice guides distributed or downloaded; 250,000 views of online information pages across 73 free guides
£401,167 awarded through grants programmes including £349,393 through the Scottish Government-supported Encouraging and Supporting Grassroots Activity fund, reaching 48 dementia projects and groups across Scotland
Impact Snapshot
Key Metric 1
1,845 older care home residents benefitted from befriending and targeted services across area projects — a record for the charity
Key Metric 2
2,956 handmade Cards of Kindness sent to residents; 1,000+ residents received Christmas gifts; 248 fresh bouquets and craft flowers gifted
Key Metric 3
47 unpaid carers supported through Carers Connected weekly Zoom gatherings and private Facebook group; 300 people attended 24 church webinars, workshops and conferences
1,578 items of clothing distributed in emergency clothing packs for new care home residents; 33 Bags of Blessing with personal hygiene products delivered to care homes; 39 intergenerational connections established between schools, nurseries and care homes
Impact Snapshot
Key Metric 1
25,808 people supported; 254,556 contacts made; £13,148,786 social value generated across all services in 2024–25
Key Metric 2
£5.88 million in unclaimed benefits secured through the Information & Advice service for 5,793 clients; £769,000 in benefit entitlements identified in first six months...
Key Metric 3
28,954 cases managed through the Hospital & Community Navigation Service, supporting 16,017 people and delivering £2,121,709 in economic savings for the NHS
1,507 carers supported; 16,008 club attendances; 52,272 befriending volunteer hours and 10,094 befriending calls made; 18,203 home visits carried out
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Impact Snapshot
Key Metric 1
13,448 people supported in 2024/25; £1,063,856 secured in welfare benefits for clients; 3,000 residents provided with advice
Key Metric 2
14,485 hours of home care provided to 212 clients; 8,878 attendances at the specialist dementia day centre (the only one in the London Borough...
Key Metric 3
15,000+ attendances at healthy living sessions; 13,616 attendances at Fit for Life activities; 4,330 people attended Falls Stop exercise sessions across 268 sessions
685 people referred to iCan social prescribing programme; 1,915 attended groups including Tea & Chatter, Diabetes, Walk & Talk and Stroke Café; 98.5% felt extremely satisfied with the service
Impact Snapshot
Key Metric 1
Total income £1,160,861 and total expenditure £1,482,157 (year ended 30 June 2023, SC044720); 9,487 participants supported across the year; 3,284 meals provided; recognised with...
Key Metric 2
5,441 sessions delivered totalling 8,984 hours; 4,787 volunteer hours contributed by 30 volunteers; 37 staff and 40 sessionals; 33% increase in primary school participants...
Key Metric 3
177 academy pupils successfully completed SQA qualifications (up 49% from 119 in 2021/22); 17.25% self-reported increase in overall wellbeing of AFCCT participants across Northfield,...
48% reduction in referrals and demerits across academy programmes; 100% of girls retained or increased engagement in whole class physical activity (Manor Park Primary); 100% of pupils retained or improved classroom engagement; AFCCT groups maintained higher attendance than school average
Impact Snapshot
Key Metric 1
Total income £346,478 and total expenditure £348,206 (year ended 31 March 2023, SC014949); Rise and Shine mobile crèche annual turnover £45,005; over 100 women...
Key Metric 2
315 women in DIWC community; 268 learners in ESOL classes; 167 learners in social, health and wellbeing classes; 45 learners in skills-based classes; 46...
Key Metric 3
97% of learners feel more confident because of DIWC; 100% say coming to DIWC makes them feel happier; 87% have made friends at DIWC;...
Women from ESOL classes went on to further learning, volunteering or work; 87% feel included in a community at DIWC; 73% feel healthier; 69% know more about Scotland because of DIWC; Investing in Communities Fund secured non-ESOL classes and groups for 3 years
Impact Snapshot
Key Metric 1
Charity income £2,796,845 and expenditure £2,298,972 (year ended 30 June 2022, SC024648); income increased from £1,695,495 in 2020/21 as traditional fundraising events reinstated post-COVID;...
Key Metric 2
15 of 18 previous projects operating at pre-COVID levels by year end; Football for Good Fund worked with 101 charitable partner organisations across Scotland,...
Key Metric 3
2021/22 Christmas Appeal raised net total of £380,000 — Foundation's best ever at the time — supporting 1,607 families, 2,437 Glasgow children, 352 local...
Income increased 65% from £1.69m to £2.80m as fundraising events fully reinstated; Christmas Appeal raised £380,000 net — best ever at the time; Paradise Recovery Café launched; Lions' View Sensory Room returned to full match day experience with new dementia access