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261+ reports from charities, CICs and nonprofits across the UK

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Arts, Culture & Heritage 1 Community & Social Justice 103 Education & Young People 96 Environment & Climate 10 Health & Wellbeing 147 Housing & Homelessness 41 Poverty & Inclusion 63 Sport & Physical Activity 52

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2026
St Barnabas Hospice (Lincolnshire)

Impact Report 2024/25

12,000+ people supported each year; 3,168 new patient referrals and 3,984 re-referrals in 2024/25
Key Metric 1
4,226 welfare clients helped to access £8,728,640 in benefits entitlements; total income £13.7 million
Key Metric 2
Annual cost of hospice care £13.5 million — £37,133 per day; 70p in every £1 raised goes directly to care
Key Metric 3
£8,728,640 in benefits and entitlements accessed for 4,226 welfare clients in 2024/25 — direct financial relief for families in Lincolnshire facing terminal illness alongside financial hardship
Health & Wellbeing Poverty
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2025
Children's Hospices Across Scotland (CHAS)

Impact Report 2024/25: The Joy You Bring to Children and Families

419 babies, children and young people directly supported; nearly 2,000 family members supported with 12,000 family support interventions
Key Metric 1
801 hospice admissions; 3,199 bed nights for children; 1,950 home visits; 6,398 hours of CHAS at Home care; £1.7 million in funding and unclaimed benefits secured for families
Key Metric 2
42,000+ volunteer hours in 2024/25 — seventh consecutive Investing in Volunteers accreditation; three children die every week in Scotland from an incurable condition
Key Metric 3
£1.7 million in funding and unclaimed benefits secured for families by income maximisation team — direct financial impact for families navigating life-limiting illness alongside poverty
Health & Wellbeing Young People
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2025
St Christopher's Hospice

Annual Report and Accounts 2024/25

6,864 people supported in 2024/25 — up 6% on the previous year; 4,776 patients, 1,724 carers, 364 children through Candle bereavement service
Key Metric 1
25,459 home visits; 664 inpatient admissions; 8,729 outpatient appointments; 960 outreach programmes with 8,000+ attendances
Key Metric 2
CARE education programme reached 76 countries; 6,000+ professionals attended events; 87 UK hospices (40%+ of all UK hospices) reached through learners
Key Metric 3
94% of people extremely likely or likely to recommend St Christopher's; 986 compliments received in 2024/25 (up from 845 in 2023/24); Investors in Diversity Silver accreditation received
Health & Wellbeing Community
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2026
Arthur Rank Hospice Charity

Trustees' Report and Financial Statements 2024/25

3,800+ patients cared for each year across Cambridge hospice, Alan Hudson Centre (Wisbech) and community; services rated Outstanding by CQC
Key Metric 1
Over £13 million to run services in 2024/25; £7.9 million from NHS contracts; £5.1 million to be raised from community fundraising, retail, donations and trading
Key Metric 2
Total income £13.06 million (year to March 2024); total expenditure £11.96 million — generating a surplus to invest in future care
Key Metric 3
CQC Outstanding rating maintained — placing Arthur Rank Hospice among a small group of hospices nationally to achieve the highest possible inspection grade
Health & Wellbeing Community
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2025
Sue Ryder

Impact Report 2024/25: How We Made an Impact

655,100+ hours of palliative and end-of-life care delivered in 2024/25; nearly 59,000 face-to-face Hospice at Home visits
Key Metric 1
Online Bereavement Community reached 41,800+ members (up from under 500 at launch a decade ago); 220,000+ visitors; 66,000+ active Grief Guide users
Key Metric 2
£37 million cost of running palliative and end-of-life care services; 600 nurses, doctors and healthcare professionals; 1.4 million volunteer hours
Key Metric 3
Online Bereavement Community reached 41,800+ members in its 10th anniversary year — grown from under 500 at launch; 220,000+ visits confirming it as the UK's leading online grief support resource
Health & Wellbeing Community
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2026
Rowans Hospice

Annual Report and Financial Statements 2024/25

380 inpatient admissions in 2024/25; 71% of discharged patients returned to their own home; average length of stay 13.3 days
Key Metric 1
306 people supported by Hospice at Home (up from 292); 2.6 hours average urgent referral response time; 7,909 Living Well Centre visits by patients, carers and bereaved
Key Metric 2
CQC Outstanding rating received April 2025; three-year ICB contract secured covering 22% of running costs — significant uplift from previous funding level
Key Metric 3
CQC Outstanding rating confirmed April 2025 — covering all five regulatory domains following unannounced inspection in February 2025; rightly reflects excellence of care teams through a year of significant financial challenge and restructure
Health & Wellbeing Community
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2025
Willen Hospice

Impact Report 2024/25: We Care Because You Do

88% of patients cared for in their own home; Willen at Home estimated to save the NHS at least £3 million annually by preventing avoidable hospital admissions
Key Metric 1
Only 12.7% of running costs met by NHS funding — less than half the national hospice average; Willen at Home receives no recurrent NHS funding despite community palliative care being funded in neighbouring counties
Key Metric 2
Local businesses donated £350,000+ in unrestricted funding and provided 9,700 hours of volunteer time; nearly 10,000 people signed 'Care at home? Who cares?' campaign for fair NHS funding
Key Metric 3
60% of patients receiving same-day Willen at Home care would likely be hospitalised without the service — costing the NHS £3m+ annually; 88% of all patients cared for in their own home, reflecting strong community-first care model
Health & Wellbeing Community
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2025
Martlets Hospice

Impact Report 2023/24

2,218 local people directly helped in 2023/24 — 1,716 patients and 502 carers across all services; 144 inpatient patients
Key Metric 1
Total income £14.1 million (up from £2.1m in 2022/23 — including £2m capital appeal and Shaun by the Sea art trail income); 81p of every £1 spent on hospice care
Key Metric 2
17,608 calls to 24-hour telephone hub; 2,303 Hospice at Home visits to 376 people; around 80% of all care delivered in people's own homes
Key Metric 3
New hospice building opened — state-of-the-art inpatient ward with garden access, cuddle beds, jacuzzi bathroom, specialist gym; 26% of inpatients discharged home or to a care home following treatment
Health & Wellbeing Community
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2023
999 Club

Impact Evaluation Report 2023

Average 50 people per day through The Gateway drop-in since 2016; estimated 169,000 visits between 2013 and 2019 alone
Key Metric 1
Lewisham is the 6th highest LA for homelessness in England; 999 Club described as a 'major anchor' institution by partner organisations
Key Metric 2
Independent evaluation by Centre for Urban and Community Research, Goldsmiths, University of London — commissioned to mark 30th anniversary
Key Metric 3
Multiple clients stated they would not be alive without 999 Club; partner organisations confirmed closure would result in loss of lives — 'Every borough should commission a service like 999 Club'
Housing & Homelessness Poverty
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