Impact Report 2024/25

Age UK Enfield has supported older people in the London Borough of Enfield since 1985. In 2024–25, the charity supported 13,448 people, secured over £1 million in welfare benefits, delivered 14,485 hours of home care, and recorded 8,878 attendances at its specialist dementia day centre — the only one in Enfield. It led the borough's Dementia Network, ran iCan social prescribing, Falls Stop, Fit for Life and Men In Sheds, and grew its volunteer team to over 60 volunteers.

Report snapshot
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📋About

Services for older people in the London Borough of Enfield including accredited Information & Advice, iCan social prescribing, Men In Sheds, Falls Stop, Fit for Life, Day Care (specialist dementia), Home Care, Home from Hospital, Post-Diagnostic Dementia Service and Volunteer Services; delivered from the Mabel Churn Centre

📊Key Metrics

13,448 people supported in 2024/25; £1,063,856 secured in welfare benefits for clients; 3,000 residents provided with advice Key Metric 1
14,485 hours of home care provided to 212 clients; 8,878 attendances at the specialist dementia day centre (the only one in the London Borough of Enfield) Key Metric 2
15,000+ attendances at healthy living sessions; 13,616 attendances at Fit for Life activities; 4,330 people attended Falls Stop exercise sessions across 268 sessions Key Metric 3

Key Outcomes

  • 685 people referred to iCan social prescribing programme; 1,915 attended groups including Tea & Chatter, Diabetes, Walk & Talk and Stroke Café; 98.5% felt extremely satisfied with the service
  • 3,599 members attended Falls Prevention sessions; 191 people referred from North Middlesex Hospital Care of the Elderly wards; 192 referred to Falls Stop for education and exercise
  • Age UK Enfield leads the Enfield Dementia Network (30 members) and the LocalMotion Enfield public engagement programme; 69% of clients have some form of disability; 47% live alone; largest group supported are aged 85–99

📍Geography

London

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence