Browse impact reports

823+ reports from charities, CICs and nonprofits across the UK

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Arts, Culture & Heritage 34 Community & Social Justice 406 Education & Young People 312 Environment & Climate 52 Health & Wellbeing 455 Housing & Homelessness 70 Poverty & Inclusion 164 Sport & Physical Activity 120
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2026
South East London Mind (SEL Mind)

South East London Mind Annual Report and Financial Statements 2024–25

11,486 people received direct help; 4,366 helpline contacts; 1,667 people supported through training; 17,519 people supported in total
Key Metric 1
98% very satisfied or satisfied with services; 93% said support had a positive impact on day-to-day life (up from 89%); 97% would recommend the service; £8,312,897 total income (6% increase)
Key Metric 2
230 average staff (including 67 sessional); 239 volunteers delivering 827 hours/week; 60% of staff with lived experience of mental health problems; £124K surplus; free reserves £2.27M
Key Metric 3
Bromley Mental Health Hub contract won through open tender to at least 2030; Director of Development appointed — secured all major contracts; Queer Finds research into LGBTQ+ mental health needs in Lambeth and Southwark completed; Cush Jumbo OBE appointed as ambassador
Health & Wellbeing Mental Health
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2026
North Staffs and Mid Cheshire Mind

North Staffs and Mid Cheshire Mind Impact Report 2024–25

9,031 people supported in Staffordshire; 349 people supported in Cheshire; 89 staff; £156,935 raised through fundraising
Key Metric 1
2,387 children in 39 schools in Staffordshire and Cheshire supported by schools counselling team; 1,124 pupils in Maccas Project free early intervention workshops; 1,250 people attended workplace training (97% would recommend)
Key Metric 2
117 adult groups hosted supporting 700+ local people; 46 supported housing places; 62 community events attended; 7,411 unique website visitors; 10,000 social media subscribers
Key Metric 3
Merged with Mid Cheshire Mind in September 2024 — expanding county reach into Cheshire; 100% of staff enjoy their job (2024 Staff Survey); 86% feel they contribute to NS Mind's success; staff absence and turnover significantly below sector averages
Health & Wellbeing Mental Health
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2025
West Sussex Mind

West Sussex Mind Impact Report 2025

7,766 people supported — a 22.8% increase on 2023/24; 9,547 Help Point calls answered; 17,192 one-to-one interventions; 15,567 group activity attendances
Key Metric 1
9,429 people trained (up from 6,111); 5,207 reached through Pan-Sussex Self-Harm Learning Network; 524 people in crisis helped through Staying Well; 1,428 under-25s supported
Key Metric 2
£3,714,091 expenditure (12.5% increase); £695,000 raised towards priority services and new projects; £427,110 from donations and legacies; Mind Quality Mark achieved with 'positive and inspiring culture' commendation
Key Metric 3
Staying Well transformed to walk-in model from 2024/25 — reducing A&E pressure; trauma-informed care toolkit co-produced with 14 young people and 5 other local Minds — to be shared nationally; CATALYST research initiative (psychologically informed community wellbeing)
Health & Wellbeing Refugees
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2024
Washington Mind

Washington Mind Annual Report 2023/24

5,218 people received support; 100,809 enquiries; 1,274 new referrals; 27,956 visitors to the Life House; 7,403 counselling appointments
Key Metric 1
18,588 social support attendances; 557 Listening Ear appointments; 1,033 people attended training courses; 220 online support group members; 7,264 young people's activity attendees
Key Metric 2
1,750 Rays Corner visits; 2,342 crisis page visits; 106,686 unique visitors to wellbeinginfo.org; 25,922 unique visitors to Washington Mind website; Rays Corner resources now in 700+ venues across the city
Key Metric 3
43 years of operation in 2023/24 — one of the North East's longest-running mental health charities; Fans Supporting Fans Match Day Hub endorsed by SAFC patron Gary Bennett; new Chair James Fildes (founder of Space North East) appointed
Health & Wellbeing Mental Health
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2025
Nottinghamshire Mind

Nottinghamshire Mind Annual Report 2024/25

1,884 people supported by Crisis Sanctuaries with 4,224 interventions; 2,500 attendances at #Well Community Services; 399 more referrals supported than contracted in Resilience & Stabilisation programme
Key Metric 1
86.5% completed the Resilience & Stabilisation programme; 90% gained new or better coping strategies; 85.5% managing mental health more effectively; 97% say #Well groups help manage mental health
Key Metric 2
285 people in #Well Informed one-to-one support; 390 in Supported Self Help (91% positive impact); 64 people in Changing Lives (Citizens Advice partnership, 97% positive impact); 55 in Supportive Listening; 540 counselling sessions with 19 trainee counsellors
Key Metric 3
New strategic plan launched August 2025 following consultation with board, staff, volunteers, partners, clients and communities; governance review initiated; 80+ volunteers; Worksop Cricket Club, The Park Hospital and 3C's Business Network Group chose Nottinghamshire Mind as Charity of the Year
Health & Wellbeing Mental Health
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2025
Hertfordshire Mind Network

Hertfordshire Mind Network Impact Report 2024/25

17,219 people accessed services; 7,063 adults supported; 10,156 children and young people supported; 9,951 referrals into Nightlight crisis service
Key Metric 1
8,233 community support sessions; 5,478 Talking Therapy counselling sessions; 847 Talk it Out counselling sessions; 3,068 peer support sessions; 6,190 Nightlight Meeting Place attendances
Key Metric 2
£6,127,140 total income; £5,762,063 expenditure; £103,925 raised through fundraising; 128 volunteers; 1,093 professionals trained; 4,339 resources downloaded
Key Metric 3
Crisis House: 'I can now make sense of my life and I am so grateful'; community support: 'This is the first time I feel like someone is fighting my corner'; counselling: 'I came with all of these problems which I did not think could be fixed'
Health & Wellbeing Refugees
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2025
Buckinghamshire Mind

Buckinghamshire Mind Impact Report 2024–2025

6,869 people supported; 2,587 registered with services; 1,427 young people trained as peer mentors or through Mental Health Education in Schools; 1,087 adults trained in Workplace Wellbeing
Key Metric 1
92% felt less isolated and more connected; 84% felt overall wellbeing improving; 87% better able to manage their mental health; 3,705 attendances at Wellbeing Groups
Key Metric 2
6,287 volunteer hours given; 1,213 counselling sessions; 264 Safe Haven attendances as A&E alternative; 1,277 Gateway Navigator signpostings; 146,851 people reached through website and social media
Key Metric 3
110th anniversary in 2024/25 — one of the longest-running local Mind associations in England; Experts by Experience co-designed CEO recruitment process; new Influence and Participation Policy created with EBE involvement
Health & Wellbeing Mental Health
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2025
Lancashire Mind

Lancashire Mind Impact Report 2024

7,000+ people accessed 24 different projects and services; 1,500 children and young people in 63 schools and colleges taught about mental health; 80 people provided safe, secure housing
Key Metric 1
2,073 hours of one-to-one wellbeing coaching for children and adults; 1,500 people trained in mental health awareness and suicide prevention; 86 parents supported through co-produced workshops
Key Metric 2
£2.5 million raised; 83 volunteers giving 1,250+ hours; won 3 awards from 7 nominations; 96% of staff proud to work for Lancashire Mind; 400 participants at Mental Elf fun run raising £18,000
Key Metric 3
95% of training participants reported increased understanding of barriers faced by racialised communities; 90% of Connecting Communities participants found it easier to talk about mental health; 100% felt more hopeful about the future
Health & Wellbeing Mental Health
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2025
Mind in Croydon

Mind in Croydon Impact Report 2024–25

15,040 people received support — a 57% increase on the previous year; 7,597 instances of support delivered through Croydon Health and Wellbeing Space (151% increase); 1,098 individuals supported through Recovery Space (5,257 appointments)
Key Metric 1
1,663 individuals supported through Advocacy; 887 inpatients engaged through In-Reach Peer Support; 1,023 supported through Active Minds (86% increase); £1.4 million in unclaimed benefits secured for Croydon residents
Key Metric 2
£2,307,129 total income; 63 volunteers contributing 2,844 hours; 3,365 calls and emails to Infoline; 153 Language Line uses across 985 minutes covering 20+ languages; Highly Commended at Mind Excellence Awards for Effective Services and Equality & Diversity
Key Metric 3
92% of Active Minds members felt their mental health improved; 89% of Recovery Space clients satisfied; 100% of one-to-one counselling clients would recommend the service; Independent evaluation of In-Reach Peer Support described it as 'a blueprint to support other peer development in statutory services'
Health & Wellbeing Mental Health
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