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Nottinghamshire Mind Annual Report 2024/25

Nottinghamshire Mind is a Worksop-based charity serving mental health needs across Nottinghamshire, operating as lead partner of the Nottinghamshire Crisis Sanctuaries (supporting 1,884 people) in partnership with Framework and Turning Point. In 2024/25 it delivered the Resilience and Stabilisation Programme to 399 more people than contracted (86.5% completion rate), ran #Well Community Services with 2,500 attendances, and supported 390 people through Supported Self Help. 97% of #Well group attendees say the groups help them manage their mental health. The year saw expansion into Broxtowe, a new CEO appointed on secondment, and a new 5-year strategic plan launched publicly at the annual conference in August 2025.

Report snapshot
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About

Nottinghamshire Crisis Sanctuaries (lead partner with Framework and Turning Point — 7 nights/week walk-in and telephone, open-access, non-clinical crisis support); #Well Community Services (#Well Café drop-in; #Well Community activity groups — Nordic walking, ceramics, allotment, ice skating, Walk & Talk; #Well Informed short-term 1:1 support); Resilience and Stabilisation Programme (NHS Foundation Trust partnership — group and 1:1 coaching, 8 mental health pathways, flexible in-person/phone/digital delivery); Supported Self Help (National Mind delivery partnership — 8 pathways including anxiety, depression, grief, menopause); Changing Lives (Citizens Advice partnership — economically inactive people in Bassetlaw, Mansfield and Ashfield, UKSPF funded); Supportive Listening (volunteer weekly telephone calls — approx £11,500 volunteer value); Counselling and Therapy Services (£27,800 volunteer value, affordable sliding scale fees); expanded to Broxtowe 2024/25 via Broxtowe Borough Council and UKSPF grant Custom geography from upload: Nottinghamshire, UK (Worksop, Bassetlaw, Broxtowe, Ashfield, Mansfield, Newark, Sherwood, Gedling, Nottingham City)

Key Metrics

Key Metric 1 1,884 people supported by Crisis Sanctuaries with 4,224 interventions; 2,500 attendances at #Well Community Services; 399 more referrals supported than contracted in Resilience & Stabilisation programme
Key Metric 2 86.5% completed the Resilience & Stabilisation programme; 90% gained new or better coping strategies; 85.5% managing mental health more effectively; 97% say #Well groups help manage mental health
Key Metric 3 285 people in #Well Informed one-to-one support; 390 in Supported Self Help (91% positive impact); 64 people in Changing Lives (Citizens Advice partnership, 97% positive impact); 55 in Supportive Listening; 540 counselling sessions with 19 trainee counsellors

Key Outcomes

  • New strategic plan launched August 2025 following consultation with board, staff, volunteers, partners, clients and communities; governance review initiated; 80+ volunteers; Worksop Cricket Club, The Park Hospital and 3C's Business Network Group chose Nottinghamshire Mind as Charity of the Year
  • Crisis Sanctuaries partnership cited in ICB strategic discussions on future Crisis Pathways; Nicola Rea appointed CEO on secondment from February 2025; dedicated service assessment team introduced for R&S to manage referrals and waiting list proactively
  • Community partnerships include RSPB/Sherwood Forest, National Ice Centre, Harley Gallery at Welbeck, Citizens Advice, Nottinghamshire Healthcare NHS Foundation Trust; plans include advocacy service launch, school-based prevention programmes, social enterprise training arm and new premises in Ashfield and Nottingham City

Geography

East Midlands

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022