Nottinghamshire Mind Annual Report 2024/25

Nottinghamshire Mind is a Worksop-based charity serving mental health needs across Nottinghamshire, operating as lead partner of the Nottinghamshire Crisis Sanctuaries (supporting 1,884 people) in partnership with Framework and Turning Point. In 2024/25 it delivered the Resilience and Stabilisation Programme to 399 more people than contracted (86.5% completion rate), ran #Well Community Services with 2,500 attendances, and supported 390 people through Supported Self Help. 97% of #Well group attendees say the groups help them manage their mental health. The year saw expansion into Broxtowe, a new CEO appointed on secondment, and a new 5-year strategic plan launched publicly at the annual conference in August 2025.

Report snapshot
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📋About

Nottinghamshire Crisis Sanctuaries (lead partner with Framework and Turning Point — 7 nights/week walk-in and telephone, open-access, non-clinical crisis support); #Well Community Services (#Well Café drop-in; #Well Community activity groups — Nordic walking, ceramics, allotment, ice skating, Walk & Talk; #Well Informed short-term 1:1 support); Resilience and Stabilisation Programme (NHS Foundation Trust partnership — group and 1:1 coaching, 8 mental health pathways, flexible in-person/phone/digital delivery); Supported Self Help (National Mind delivery partnership — 8 pathways including anxiety, depression, grief, menopause); Changing Lives (Citizens Advice partnership — economically inactive people in Bassetlaw, Mansfield and Ashfield, UKSPF funded); Supportive Listening (volunteer weekly telephone calls — approx £11,500 volunteer value); Counselling and Therapy Services (£27,800 volunteer value, affordable sliding scale fees); expanded to Broxtowe 2024/25 via Broxtowe Borough Council and UKSPF grant Custom geography from upload: Nottinghamshire, UK (Worksop, Bassetlaw, Broxtowe, Ashfield, Mansfield, Newark, Sherwood, Gedling, Nottingham City)

📊Key Metrics

1,884 people supported by Crisis Sanctuaries with 4,224 interventions; 2,500 attendances at #Well Community Services; 399 more referrals supported than contracted in Resilience & Stabilisation programme Key Metric 1
86.5% completed the Resilience & Stabilisation programme; 90% gained new or better coping strategies; 85.5% managing mental health more effectively; 97% say #Well groups help manage mental health Key Metric 2
285 people in #Well Informed one-to-one support; 390 in Supported Self Help (91% positive impact); 64 people in Changing Lives (Citizens Advice partnership, 97% positive impact); 55 in Supportive Listening; 540 counselling sessions with 19 trainee counsellors Key Metric 3

Key Outcomes

  • New strategic plan launched August 2025 following consultation with board, staff, volunteers, partners, clients and communities; governance review initiated; 80+ volunteers; Worksop Cricket Club, The Park Hospital and 3C's Business Network Group chose Nottinghamshire Mind as Charity of the Year
  • Crisis Sanctuaries partnership cited in ICB strategic discussions on future Crisis Pathways; Nicola Rea appointed CEO on secondment from February 2025; dedicated service assessment team introduced for R&S to manage referrals and waiting list proactively
  • Community partnerships include RSPB/Sherwood Forest, National Ice Centre, Harley Gallery at Welbeck, Citizens Advice, Nottinghamshire Healthcare NHS Foundation Trust; plans include advocacy service launch, school-based prevention programmes, social enterprise training arm and new premises in Ashfield and Nottingham City

📍Geography

East Midlands

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one