Organisation

Mind in Croydon

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2025

Mind in Croydon Impact Report 2024–25

15,040 people received support — a 57% increase on the previous year; 7,597 instances of support delivered through Croydon Health and Wellbeing Space (151% increase); 1,098 individuals supported through Recovery Space (5,257 appointments)
Key Metric 1
1,663 individuals supported through Advocacy; 887 inpatients engaged through In-Reach Peer Support; 1,023 supported through Active Minds (86% increase); £1.4 million in unclaimed benefits secured for Croydon residents
Key Metric 2
£2,307,129 total income; 63 volunteers contributing 2,844 hours; 3,365 calls and emails to Infoline; 153 Language Line uses across 985 minutes covering 20+ languages; Highly Commended at Mind Excellence Awards for Effective Services and Equality & Diversity
Key Metric 3
92% of Active Minds members felt their mental health improved; 89% of Recovery Space clients satisfied; 100% of one-to-one counselling clients would recommend the service; Independent evaluation of In-Reach Peer Support described it as 'a blueprint to support other peer development in statutory services'