Lancashire Mind Impact Report 2024

Lancashire Mind is a Chorley-based county mental health charity in its 25th year, supporting 7,000+ people in 2024 across 24 services spanning wellbeing coaching, supported housing, children and young people's mental health, workplace training, suicide prevention, therapy, community engagement and baby loss support. In a year of significant growth, income rose by over £600,000 to £2.5 million, 80 adults were housed, 1,500 young people received mental health education in schools, and the charity launched @Therapies for low-cost online therapy. Lancashire Mind was one of 12 DHSC national Early Intervention Hub pilots and won three Mind Local Excellence Awards.

Report snapshot
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📋About

Wellbeing Coaching (children and adults, virtual and in-person); @Therapies low-cost online therapy (CBT, person-centred counselling, supported self-help); Housing and Wellbeing (80+ adults in supported accommodation, Bridge2Home hospital discharge support — 41 people, 1,400 hours); Children and Young People services (12 staff, 9 projects, 7 early intervention hub communities, peer support commissioned by LSCFT); Training and Workplace Wellbeing (Orange Button suicide prevention, self-harm safe kits, parent/carer workshops); Connecting Communities (South Asian communities in Burnley and Pendle, National Lottery funded); Money and Me (financial wellbeing); Baby Loss and Miscarriage Service (Blackburn with Darwen); Lancashire Wellbeing Business Network (20+ members); Community Engagement Projects Custom geography from upload: Lancashire, UK (Chorley, Blackburn, Leyland, Preston, Burnley, Pendle and county-wide)

📊Key Metrics

7,000+ people accessed 24 different projects and services; 1,500 children and young people in 63 schools and colleges taught about mental health; 80 people provided safe, secure housing Key Metric 1
2,073 hours of one-to-one wellbeing coaching for children and adults; 1,500 people trained in mental health awareness and suicide prevention; 86 parents supported through co-produced workshops Key Metric 2
£2.5 million raised; 83 volunteers giving 1,250+ hours; won 3 awards from 7 nominations; 96% of staff proud to work for Lancashire Mind; 400 participants at Mental Elf fun run raising £18,000 Key Metric 3

Key Outcomes

  • 95% of training participants reported increased understanding of barriers faced by racialised communities; 90% of Connecting Communities participants found it easier to talk about mental health; 100% felt more hopeful about the future
  • Won Mind Local Excellence Awards for Environment and Board of Trustees; launched Lancashire Mind Talks podcast; one of 12 national DHSC Mental Health Early Intervention Hub pilots; CEO and Chair met Lancashire MPs at Houses of Parliament
  • Income grew over £600,000 in 2024; 5,578 elves took part in Mental Elf events across England and Wales raising nearly £125,000; 256 organisations engaged in community-voluntary-NHS collaboration project; 288 children and young people accessed coaching sessions

📍Geography

North West

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one