Health & Wellbeing Community & Social Justice Free 2026

South East London Mind Annual Report and Financial Statements 2024–25

South East London Mind (SEL Mind) is a major local mind charity covering five London boroughs — Bromley, Greenwich, Lambeth, Lewisham and Southwark — following its January 2024 merger with Lambeth and Southwark Mind. In 2024/25 it supported 17,519 people in total, with 11,486 receiving direct help across mental health, employment, dementia and wellbeing services. Client satisfaction was 98%, and 93% said support positively impacted daily life. Total income was £8.31 million (6% increase), with a £124K surplus. Key achievements include winning the Bromley Mental Health Hub contract to 2030, shortlisting of the SE London Suicide Bereavement Service at the Third Sector Awards, and the launch of new services including Queer Minds, The Nook and Ramble On. 239 volunteers contribute 827 hours per week.

Report snapshot
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📋About

Bromley Mental Health Hub (partnership with Oxleas NHS — Mental Health Advice, Peer Support, Benefits Advice, IPS Employment Support, tender won to 2030); Bromley Recovery Works (841 people — Recovery and Wellbeing College, IPS Employment, Peer Support — integrating into Hub from April 2025); Perinatal Community Outreach (partnership Oxleas NHS, Bromley/Greenwich); IPS Employment Support (472 people, 139 into full-time work); Benefits Assessment Support; Lewisham Primary Care and Community Mental Health (SLaM partnership, Mental Health Advisers, Benefits, Peer Support); Lewisham LECOS (complex needs outreach); Culturally Diverse Communities Programme (Lewisham — 4 community partners); Greenwich Mental Health Hub (Oxleas/Bridge Support/Citizens Advice — Equalities Grants to 6 groups); Greenwich Counselling (10 languages, CORE 10 outcomes, Mindline); Lambeth and Southwark Counselling (Low Cost, Black River, Sunflower Ukraine); Lived Experience Support Workers (Southwark, SLaM); Southwark Women's Forum; The Nook (18–30 Southwark); Queer Minds (LGBTQ+ Lambeth and Southwark); Mindful Mums (577, Bromley/Greenwich/Lewisham) and Being Dad (54, extended to Greenwich); Telephone Befriending; Peer Support In-Reach; SE London Suicide Bereavement Service (253 people, SEL Mind lead, shortlisted Third Sector Awards); Minds Up schools wellbeing (1,617 students, 6 secondary + 4 primary); MindCare Dementia (Respite at Home 63; Young Onset Dementia Activists YODA 70; Bromley Dementia Support Hub 1,703; Greenwich MindCare 656); Mental Health Training (1,176 people, 42% increase); Greenwich Mindline (3,187 contacts); Lambeth/Southwark Information Service (1,179 contacts — 290% increase) Custom geography from upload: Bromley, Greenwich, Lambeth, Lewisham and Southwark, South East London, UK

📊Key Metrics

11,486 people received direct help; 4,366 helpline contacts; 1,667 people supported through training; 17,519 people supported in total Key Metric 1
98% very satisfied or satisfied with services; 93% said support had a positive impact on day-to-day life (up from 89%); 97% would recommend the service; £8,312,897 total income (6% increase) Key Metric 2
230 average staff (including 67 sessional); 239 volunteers delivering 827 hours/week; 60% of staff with lived experience of mental health problems; £124K surplus; free reserves £2.27M Key Metric 3

Key Outcomes

  • Bromley Mental Health Hub contract won through open tender to at least 2030; Director of Development appointed — secured all major contracts; Queer Finds research into LGBTQ+ mental health needs in Lambeth and Southwark completed; Cush Jumbo OBE appointed as ambassador
  • Integrated Community Mental Health Teams served 3,686 people; Counselling up 38% to 581; Peer Support up 18% to 406; Greenwich MindCare up 33% to 656; Bromley Well carers pathway up 53% to 250; SEL Mind VCS lead for adult mental health on South East London ICS
  • Merger with Lambeth and Southwark Mind completed January 2024; new 3-year strategy April 2024–March 2027 launched; gender pay gap 6.7% (vs 14.3% UK average); ethnicity pay gap 1.9%; Living Wage Foundation accredited employer

📍Geography

London

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence