Buckinghamshire Mind Impact Report 2024–2025

Buckinghamshire Mind is a 110-year-old local Mind charity delivering mental health services across Buckinghamshire and East Berkshire. In 2024/25 it supported 6,869 people, with 92% feeling less isolated, 87% better able to manage their mental health, and 84% experiencing improved wellbeing. Key services include peer support groups, Safe Haven (264 attendances as an A&E alternative), Gateway Navigators, Befriending (136 new partnerships), Peer Support in Schools (572 young peer mentors), counselling, hospital safety planning, and a Champion the Change campaigning programme reaching 5,650 people. Volunteers contributed 6,287 hours. The year was marked by the charity's 110th anniversary and a strengthened Experts by Experience programme that shaped CEO recruitment.

Report snapshot
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📋About

Community Connectors (407 people, Mental Health Integrated Community Service East Berkshire); Safe Haven crisis alternative (264 attendances, avoiding A&E); Gateway Community Navigators (1,277 signpostings); Peer Support Bucks groups (434 people); Friends in Need East Berkshire (FiN 18+, Peers2Pals 17–25); Befriending (136 new partnerships, volunteer befrienders with lived experience); Peer Support in Schools (572 student peer mentors in Year 5/6 and Sixth Form); Mental Health Education in Schools (960 children, parents and staff); Counselling for Adults and Young People (1,213 sessions, volunteer counsellors); Outreach services (64 people); Hospital-based Mental Health Safety Planning teams (51 people); Champion the Change campaigning events (5,650 people); Perinatal Support Worker; Workplace Wellbeing training (1,087 adults); Experts by Experience (EBE) programme (involvement in CEO recruitment, policy co-creation, forthcoming Lived Experience Interviewer programme) Custom geography from upload: Buckinghamshire and East Berkshire, UK

📊Key Metrics

6,869 people supported; 2,587 registered with services; 1,427 young people trained as peer mentors or through Mental Health Education in Schools; 1,087 adults trained in Workplace Wellbeing Key Metric 1
92% felt less isolated and more connected; 84% felt overall wellbeing improving; 87% better able to manage their mental health; 3,705 attendances at Wellbeing Groups Key Metric 2
6,287 volunteer hours given; 1,213 counselling sessions; 264 Safe Haven attendances as A&E alternative; 1,277 Gateway Navigator signpostings; 146,851 people reached through website and social media Key Metric 3

Key Outcomes

  • 110th anniversary in 2024/25 — one of the longest-running local Mind associations in England; Experts by Experience co-designed CEO recruitment process; new Influence and Participation Policy created with EBE involvement
  • Peer Support in Schools programme trained 572 young people as peer mentors; 206 people accessed two or more Bucks Mind services — demonstrating depth of need and confidence in services; Citizens Advice Bucks partnership planned for 2025/26 for mental health and financial challenges
  • Chair's fundraising walk with trustees raised £850 for 110th anniversary; Marlow Riders Ride Kite event raised £5,000 for Bucks Mind; Thames Bridges Trek in memory of trustee Carl Charlesworth raised £3,519; total community fundraising across multiple events

📍Geography

Other

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one