West Sussex Mind Impact Report 2025

West Sussex Mind is a Worthing-based local Mind charity supporting people across West Sussex with mental health problems. In 2024/25 it reached 7,766 people — a 22.8% increase — through adult, youth, crisis and family services. Key developments include the transformation of the Staying Well crisis service to a walk-in model with an embedded NHS mental health practitioner, co-production of a trauma-informed care toolkit with 14 young people for national sharing, and a new 5-year strategy for 2025–2030. Training grew from 6,111 to 9,429 people. The Mind Quality Mark was achieved with an 'innovative organisation' commendation. Total expenditure was £3.71 million.

Report snapshot
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📋About

Adult mental health services (one-to-one and group, community venues, GP surgeries — 1,489 adults in GP settings); Staying Well crisis support (walk-in from 2024/25 with Sussex Partnership NHS Foundation Trust mental health practitioner); Young people's service 16–25 (372 young people, 1,456 sessions); Children's social prescribing in GP surgeries 8–17 (512 children, 2,413 sessions); Families in Mind parenting service (261 parents/carers, National Lottery funded — 3 further years from July 2025); Polish community outreach (598 supported); LGBTQIA+ peer support groups (131 attendances, in person and online); Refugee and asylum seeker support (156 Ukrainian/Afghan/Syrian, 23 nationalities via Sanctuary Chichester, 2-year West Sussex contract secured); Cost of living support (139 people); Peer volunteer training (lived experience pathway to employment — funded by East Head Impact); Mental Health First Aid and suicide prevention training; Pan-Sussex Self-Harm Learning Network; Trauma-informed care toolkit co-produced with national Mind and 14 young people; Dad La Soul partnership (men in Families in Mind up from 4% to 9%); Anti-racist organisation development Custom geography from upload: West Sussex, UK (Worthing, Chichester, Crawley and county-wide)

📊Key Metrics

7,766 people supported — a 22.8% increase on 2023/24; 9,547 Help Point calls answered; 17,192 one-to-one interventions; 15,567 group activity attendances Key Metric 1
9,429 people trained (up from 6,111); 5,207 reached through Pan-Sussex Self-Harm Learning Network; 524 people in crisis helped through Staying Well; 1,428 under-25s supported Key Metric 2
£3,714,091 expenditure (12.5% increase); £695,000 raised towards priority services and new projects; £427,110 from donations and legacies; Mind Quality Mark achieved with 'positive and inspiring culture' commendation Key Metric 3

Key Outcomes

  • Staying Well transformed to walk-in model from 2024/25 — reducing A&E pressure; trauma-informed care toolkit co-produced with 14 young people and 5 other local Minds — to be shared nationally; CATALYST research initiative (psychologically informed community wellbeing)
  • Mind Quality Mark awarded: 'West Sussex Mind is an innovative organisation with a wealth of strengths'; new 5-year strategy 2025–2030 co-produced with trustees, staff, volunteers, service users and partners; Sussex-wide integration with neighbourhood mental health teams developing
  • Dad La Soul men's mental health partnership raised male participation in Families in Mind from 4% to 9%; September Swim raised £6,392; third Mental Elf 5k completed remotely despite Storm Bert cancellation, raising £9,000; first skydive raised £3,031

📍Geography

Other

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one