Annual Report and Accounts 2024/25

Leonard Cheshire's 2024/25 annual report and accounts covers a year of financial consolidation and strategic refocusing for one of the UK's largest disability charities. Income was £141.2m against expenditure of £140.3m. 1,050 people were supported daily through care and supported living services and 131 internships were arranged for disabled people. The charity completed its planned exit from Wales, reduced agency staffing by 40%, and met its restricted funds replenishment commitment ahead of schedule, while actively lobbying on welfare reform and social care funding.

Report snapshot
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📋About

Residential care and nursing homes; supported living services; inclusive employment and internship programmes (Change 100); disability rights campaigning and policy advocacy; digital inclusion; community-based support services

📊Key Metrics

1,050 people supported every day through care and supported living services in 2024/25 Key Metric 1
131 internships arranged for disabled people in 2024/25 at employers including the FCDO, BBC, NHS, Coca-Cola and Louis Vuitton Key Metric 2
Agency staffing hours reduced from 431,631 to 260,348 (40% reduction) through targeted workforce stability initiatives Key Metric 3

Key Outcomes

  • £141.15m total income and £140.32m total expenditure for year ended 31 March 2025, achieving a surplus for the second consecutive year as part of three-year recovery plan
  • Completed strategic exit from Wales, transferring all care and nursing homes to Welsh providers with continuity of care for residents and staff; restricted funds replenishment commitment met ahead of schedule (July 2025)
  • Lobbied government on welfare reform proposals including cuts to Personal Independence Payment and Universal Credit, as part of Disability Charities Consortium and Disability Benefits Consortium; Charity Commission Statutory Inquiry into historical governance under way

📍Geography

Other

2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
2024 Enhanced

Annual Report and Accounts 2024

349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 1
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 2
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Key Metric 3
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022