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639+ reports from charities, CICs and nonprofits across the UK

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Arts, Culture & Heritage 22 Community & Social Justice 322 Education & Young People 239 Environment & Climate 39 Health & Wellbeing 352 Housing & Homelessness 59 Poverty & Inclusion 125 Sport & Physical Activity 88

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2025
Keech Hospice Care

Impact Report 2023/24: Care at the Heart

2,143 people cared for in 2023/24 — 1,808 adults and children, 339 loved ones; services save the NHS over £6.5 million a year
Key Metric 1
90 adults in inpatient unit (1,329 nights); 101 children in inpatient unit (272 nights); 1,532 home visits; 3,154 calls to 24-hour advice line; 402 hospital admissions prevented
Key Metric 2
£8 million spent on care services (£22,000 per day); retail contributes £1.8 million per year; 1,455 volunteers; hydrotherapy pool capacity doubled to 252 users per day
Key Metric 3
402 hospital admissions prevented in 2023/24 — delivering direct NHS savings of over £6.5 million annually and demonstrating the cost-effectiveness of community-based hospice care
Health & Wellbeing Homelessness
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2024
Hospiscare

Impact Report and Annual Accounts 2023/24: Because Every Day Matters

2,089 patients cared for across 1,028 square miles of Devon — up 11% on prior year; 244 on specialist ward, 1,845 at home and in the community
Key Metric 1
CQC Outstanding rating received 2024 — rated Outstanding in Well-led, Caring, Responsive and Effective; rated 5-star on iwantgreatcare.org by patients and families
Key Metric 2
Only 15% of annual funding from Devon ICB — compared to national average of 27%; £2.5 million funding shortfall highlighted November 2023; £10 million annual cost of services
Key Metric 3
CQC Outstanding overall — inspectors found care 'exceptionally effective and responsive'; Hospiscare praised specifically for outreach work reaching those who might otherwise struggle to access palliative care, including homeless patients and prisoners
Health & Wellbeing End Of Life
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2025
Tŷ Hafan Children's Hospice

Annual Report and Accounts 2024/25

369 children and their families supported in 2024; 400+ bereaved families supported; only 1 in 10 children with a life-shortening condition in Wales currently reached
Key Metric 1
Only 12.4% of funding from statutory sources — Tŷ Hafan and Tŷ Gobaith jointly campaigning for Welsh Government to fund at least 25% of care costs by 2025, rising to 30% by 2030
Key Metric 2
3,655 children in Wales have a life-shortening condition — Tŷ Hafan and Tŷ Gobaith together currently reach only around 1 in 10
Key Metric 3
369 children and families supported in 2024 — but 9 in 10 eligible families in Wales remain unreached; Reach Every Child campaign actively campaigning for sustainable Welsh Government funding to close this gap
Health & Wellbeing Community
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2025
Garden House Hospice Care

Quality Account 2024/25

910 active community members visited weekly by Compassionate Neighbours or attending a Wellbeing Hub; average weekly attendance of 711 at 15 Wellbeing Hubs; 930 active volunteers (444 new in year)
Key Metric 1
55% of inpatient patients had a non-cancer diagnosis — exceeding 50% target and demonstrating breadth of palliative care beyond oncology; 74.8% inpatient occupancy (below 85% operational threshold)
Key Metric 2
£8 million required annually; 34% from NHS; 64% (£5.5m) raised by Fundraising and Trading teams; new ENCH contract covering 450 square miles and 3,900+ care home beds awarded April 2025
Key Metric 3
Wellbeing Hubs rated 9.4/10; 100% positive approval rating; 86% of attendees report reduced loneliness and social isolation; 98% feel more informed about local services — outstanding community wellbeing outcomes
Health & Wellbeing Community
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2025
Hospice UK

Impact Report April 2023 – December 2024: For All, For Now, Forever

212 member hospices across all four nations; 310,000 patients supported with palliative and end of life care in 2023/24
Key Metric 1
1.5 million home visits made; 630,000 days and nights of inpatient care; 440,000 appointments to families, carers and friends including bereavement support
Key Metric 2
£126 million in emergency government funding secured for hospice sector across England, Scotland and Wales following sustained Hospice UK campaign
Key Metric 3
£100 million capital + £26 million children's hospice revenue funding secured from English government; £4–7 million secured in Wales; £5 million in Scotland — all following Hospice UK-led campaign across all four nations
Health & Wellbeing Community
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2025
Hospice in the Weald

Impact Report 2023/24

2,610 people supported across all services in 2023/24; 1,686 supported in their own homes by the Outreach team
Key Metric 1
413 people cared for in ward rooms at Pembury and Five Ashes; 3,438 individual counselling sessions held
Key Metric 2
Only 13% of funding from statutory sources — 87% from fundraising, donations, trusts, gifts in wills and shops
Key Metric 3
2,610 people supported across all services — a broad and growing reach across Kent and East Sussex for a mid-sized independent hospice
Health & Wellbeing Community
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2025
Phyllis Tuckwell Hospice Care

Annual Report and Financial Statements 2024/25

2,091 patients cared for in 2024/25 plus 1,036 carers — ahead of target of 60 more patients per year; 98% inpatient bed occupancy rate (10 beds, reduced from 14 during build)
Key Metric 1
Net operational surplus of £383k — exceeding planned deficit of £1m; shops raised £3m+ (23% ROI); approximately £6m raised towards new hospice Capital Appeal
Key Metric 2
3,655 attendances at free education sessions in 2024/25 including 981 care home staff; 59 new staff and 115 volunteers recruited
Key Metric 3
Delivered full range of services at high quality from temporary accommodation throughout the new hospice build — maintaining 98% inpatient bed occupancy despite operating from split sites
Health & Wellbeing Community
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2025
The Kirkwood

Impact Report 2024/25: Support Life

2,037 patients cared for in 2024/25 — up 87% on 2014/15 (1,090); 1,064 people cared for at end of life (up 113% over a decade)
Key Metric 1
1,538 patients supported in the community in 2024/25 (up 137% over a decade); community fundraised income up 75% between 2020/21 and 2024/25
Key Metric 2
Service restructure announced January 2025 — anticipated reduction from 2,100 to around 1,300 people per year as charity refocuses on most complex needs to ensure long-term survival
Key Metric 3
Doubled number of people cared for at end of life over a decade (499 in 2014/15 to 1,064 in 2024/25); 4,125 people supported by Care Coordination team since service launched
Health & Wellbeing Community
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2025
St Clare Hospice

Impact Report 2023/24

1,517 people cared for across 3,989 episodes of care; 180 patients on Inpatient Unit; 534 volunteers supporting across all services
Key Metric 1
6,525 Hospice at Home visits to patients and families; 1,167 referrals via First Contact Service; 601 GriefLine calls to free telephone bereavement support
Key Metric 2
£7.2 million cost of specialist care services; 88p of every £1 spent goes directly to patient and family care; £2.3 million raised through donations and events
Key Metric 3
88p in every £1 spent on direct patient and family care; 52 inpatient patients able to return home or to a nursing home after symptoms brought under control — demonstrating hospice as a step-up not just end-of-life setting
Health & Wellbeing Community
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