Browse impact reports

639+ reports from charities, CICs and nonprofits across the UK

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Arts, Culture & Heritage 22 Community & Social Justice 322 Education & Young People 239 Environment & Climate 39 Health & Wellbeing 352 Housing & Homelessness 59 Poverty & Inclusion 125 Sport & Physical Activity 88

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2025
Shaw Trust

Impact Report 2024/25

270,000+ people supported to access and stay in good work (September 2024 to August 2025); 34,151 people started or remained in work
Key Metric 1
11,665 people participated in IPS programmes — 76% still in work 26 weeks later; £2.34 return on every £1 spent on a Primary Care IPS participant within one year
Key Metric 2
103,861 people supported through careers and skills services; 100,000+ accessed the National Careers Service; 10,469 young people moved from NEET to EET
Key Metric 3
84% of WorkWell participants reported wellbeing improvements; 875 employment outcomes from WorkWell (21% of those who finished remained, moved into or returned to work); 81% of social prescribing participants improved their wellbeing
Poverty & Inclusion Young People
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2025
Dimensions

Annual Report and Financial Statements 2024/25

2,600+ people with learning disabilities and autism supported across England and Wales; 173 new people started support during 2024/25
Key Metric 1
1,007 people provided with accommodation (767 supported housing, 232 care home placements); Group operating surplus of £993k achieved
Key Metric 2
Voluntary staff turnover reduced by 4.2% year-on-year, remaining well below sector average; Great Place to Work accreditation achieved for seventh consecutive year
Key Metric 3
Recognised at National Learning Disability Awards and Welsh Care Awards for excellence in supporting people to thrive; two pay increases for frontline colleagues in each of the past two years as part of Real Living Wage commitment
Health & Wellbeing Social Care
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2025
Papworth Trust

Annual Review and Financial Statements 2024/25

636 customers supported towards and into employment; 299 attained paid work; 1,046 received support from specialist partners
Key Metric 1
672 homes managed across the East of England — 74% supported living, 39% wheelchair accessible, 68% adapted for accessibility
Key Metric 2
266 Day Opportunities customers; 58,466 Day Opportunities sessions delivered per year; 156,388 care hours delivered per year
Key Metric 3
86% of staff said Papworth Trust is a great place to work (up from 74% the previous year); staff turnover reduced to 18% target met; 76 organisations helped to become Disability Confident
Poverty & Inclusion Disability
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2025
Sense

Annual Report and Financial Statements 2025

32,000 disabled people with complex needs, including children, supported during the year — on track for 50,000 target by 2026
Key Metric 1
Income rose by £6.9m to £101.9m in 2024/25 (2024: £95.0m); expenditure increased by £6.7m to £104.2m
Key Metric 2
76p in every £1 spent directly supporting disabled people with complex needs through charitable activities
Key Metric 3
New CEO James appointed February 2025, bringing senior charity sector leadership experience; three-year strategic plan under development setting new vision, purpose and goals
Health & Wellbeing Community
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2025
Blind Veterans UK

The 110th Annual Report of the Council of Blind Veterans UK 2024/25

3,600 blind veterans supported at any given time during 2024/25 — estimated to be only 10% of those potentially eligible for support
Key Metric 1
Volunteer numbers increased from 47 to 73 at Rustington Centre; 3,008.75 volunteer hours provided in 2024/25
Key Metric 2
Annual deficit reduced to below £4 million and projected to fall further; Llandudno Centre closed April 2025, Rustington Centre now sole residential facility with 34 bedrooms
Key Metric 3
Rustington Centre formally opened by Patron HRH The Duchess of Edinburgh in 2024; phased transformation programme phase one completed, providing financial stability for further change
Health & Wellbeing Wellbeing
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2024
RNIB

Annual Report and Accounts 2023/24

72,000+ people reached by Eye Care Liaison Officers (ECLOs) in hospital eye clinics
Key Metric 1
1 million+ items in RNIB Bookshare free accessible reading library for people in education
Key Metric 2
20,000+ petition signatures gathered for #OutOfSight campaign demanding national vision rehabilitation standards
Key Metric 3
Delivered accessible voting campaign post-2024 General Election, highlighting that 87% of visually impaired voters are denied the right to vote in secret
Health & Wellbeing Campaigning
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2024
Age UK

Impact Report 2023/24

200,837 enquiries answered via the Age UK Advice Line; 254,836 benefit checks completed online and through the Advice Line
Key Metric 1
£30.1 million in benefit entitlements identified for older people by the specialist benefits team (average £4,714 per person)
Key Metric 2
4,486 older people matched with volunteer befrienders through the Telephone Friendship Service by end of March 2024
Key Metric 3
13.5 million views of information and advice webpages; 85% of Advice Line callers satisfied with the service
Health & Wellbeing Poverty
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2025
NSPCC

Annual Report and Accounts 2024/25

69,920 contacts responded to on the NSPCC Helpline from adults with concerns about a child's welfare
Key Metric 1
162,018 Childline counselling sessions delivered to children and young people under 19
Key Metric 2
46% of impact framework targets met or exceeded; a further 26% were close to target
Key Metric 3
25 commissioned specialist helplines operational, handling 1,786 additional child welfare contacts
Education & Young People Mental Health
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2025
Mind

Annual Report and Accounts 2024/25

116,000 queries responded to across Mind's infoline, welfare benefits line, legal line and support line
Key Metric 1
22 million times mental health information accessed across channels; 865,000 copies of printed information distributed
Key Metric 2
664,346 people supported by local Minds; 613 employers and 450,273 staff reached through the Mental Health at Work legacy programme
Key Metric 3
3.14 million people had a conversation about mental health through Mind's public engagement; Mind's work mentioned 7,235 times in the media
Health & Wellbeing Mental Health
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