Organisation

The Bridge (East Midlands)

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2025

The Bridge (East Midlands) Annual Report 2024–25

5,664 referrals received; 85% of cases had homelessness prevented or relieved; 100% of survey respondents happy with the service received
Key Metric 1
79% said their housing conditions improved; 87% said their physical health improved; 87% said their mental health improved; 96% felt more independent
Key Metric 2
Housing Advice Team referrals up 50% (684 households); Triage team received 10,000+ phone calls in just 6 months; Rough Sleeper Outreach conducted 3,304 checks across Leicestershire and Rutland with 368 individuals verified sleeping rough
Key Metric 3
100% of talk²sort mediation clients said they were staying in education or training, making more positive life choices, and had improved communication skills; 98% of rough sleeper reports responded to within 72 hours