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ReachOut UK Impact Report 2023/24

ReachOut UK is a school-based mentoring charity working with young people aged 9-14 in deprived communities across London, Greater Manchester and Liverpool. In 2023/24 it supported 696 young people across 55 projects through 17,448 hours of mentoring with 618 trained volunteer mentors. 85% of mentees reported a positive impact on their lives, 65% improved their self-confidence, and 69% improved their school attendance. 61% of young people were eligible for pupil premium and 58% of partner schools were in the 30% most deprived communities in England. The year saw ReachOut launch a strategic review with the Centre for Youth Impact, moving towards a socio-emotional skills framework for 2025/26.

Report snapshot
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About

ReachOut Club (ages 9-11, primary schools) focused on academic confidence and transition to secondary school; ReachOut Academy (ages 11-14, secondary schools) supporting teenagers through GCSEs, social development and career exploration; 1-2-1 and group mentoring with trained volunteer mentors; goal-setting and public speaking workshops; workplace experience visits and career talks; youth panel feeding into organisational strategy; new socio-emotional skills framework developed with the Centre for Youth Impact Custom geography from upload: Greater Manchester and Liverpool, UK

Key Metrics

Key Metric 1 696 young people supported; 17,448 hours of mentoring and activities delivered; 55 mentoring projects across London, Manchester and Liverpool
Key Metric 2 618 volunteer mentors recruited, trained and supported; 334 mentees attended a workplace visit or career talk; 61% of young people eligible for pupil premium
Key Metric 3 58% of partner schools in the 30% most deprived communities in England; mentees identified with 32 different ethnic backgrounds; 55% female

Key Outcomes

  • 85% of mentees said ReachOut had a positive impact on their lives; 65% improved their self-confidence; 78% improved one or more character strengths; 69% improved their school attendance
  • 91% of teachers saw an increase in student confidence; 80% saw improvements in behaviour and attitude to learning; 90% would recommend ReachOut to other schools
  • 98-99% of volunteer mentors improved their own confidence, communication, leadership and ability to motivate others through volunteering

Geography

London, Other

Impact Snapshot
Key Metric 1
440,000+ young people aged 4-18 active members across 7,000 Groups
Key Metric 2
140,000 volunteers supporting the movement across the UK
Key Metric 3
373 Sections opened or re-energised in England between April 2024 and March 2025
0.3% overall growth in young people (ages 4-18), driven by 31% increase in Squirrel Scouts (5,200 young people)
Impact Snapshot
Key Metric 1
55,000 foster carers and 370 fostering service providers as members across the UK
Key Metric 2
45 new Fostering Friendly Employers recruited, bringing the scheme to over 680,000 employees across the UK
Key Metric 3
95 Fostering Wellbeing Pioneers in Wales offering peer support and mentoring to fellow foster carers
191 children and young people engaged in outdoor adventure weeks through the Fostering Attainment and Achievement programme in Northern Ireland
Impact Snapshot
Key Metric 1
4,003 free-school-meal-eligible young people supported across programmes and workshops in 2024/25
Key Metric 2
348 employers engaged and 2,052 unique volunteers contributed to programme delivery
Key Metric 3
£5.73 raised for every £1 invested in fundraising, on total income of £5.5m
84% of alumni surveyed are in education or employment, and 92% believe the programme improved their career prospects
Impact Snapshot
Key Metric 1
107,375 people supported in 2024/25, up 10% year-on-year
Key Metric 2
51,000 students given careers information, advice and guidance across 245 schools and colleges
Key Metric 3
Group income £14.18m (year ended 31 March 2025)
12,881 participants supported through justice services contracts across 18 UK prisons