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2026

Suffolk Mind Impact Report 2025

33,000+ people used Suffolk Mind services; 33,968 Helpline calls and emails (130/day) — 27% increase on previous year; 7,603 counselling sessions delivered to 864 clients
Key Metric 1
284 clients attended Waves (BPD/EUPD support); 115 clients supported through Suffolk Work Well (25% increase); 10,692 children, young people and adults received mental health training through the Mental Health Kitbag
Key Metric 2
£4,016,021 total income; 49 volunteers donating 4,508 hours; 25 grants totalling £225,344.50; NPS of 97% for Suffolk Night Owls; counselling NPS of 98
Key Metric 3
80%+ of Suffolk Work Well clients retained employment at end of support period; Coastal housing achieved CQC Outstanding; counselling NPS 98 (up from 86 the previous year); only 23% of Suffolk survey respondents meeting their needs well — down from 41% the previous year, highlighting growing need
2025

Mind in Havering, Barking & Dagenham Impact Report 2024/25

4,838 people supported across 16 projects and services; 618 women supported through Maternal Health Programme; 30,000 people visited Christmas Land 2024
Key Metric 1
381 people supported by Peer Support Workers; 1,127 Gateway Service interventions; 334 mums in Mums Matter; 133 young people in Ready for Adulthood; 318 Havering residents supported by Statutory Advocacy
Key Metric 2
£1,574,501 total income (7% increase); £350,913 raised through community and corporate fundraising; 440+ volunteer hours; Mind Federation Quality Mark awarded; new 5-year Strategic Plan 2025–2030 launched
Key Metric 3
'I would not have been able to get back out in the community without my peer support worker'; 'I have found my confidence again due to the support I received'; 1.2 million social media viewership across 7 weeks Nov/Dec 2024
2026

YoungMinds Impact Report 2025

1.1 million young people accessed practical mental health guides; parents and carers viewed online advice 1.7 million times; 12,000 adults received direct support through the Parents and Carers Helpline
Key Metric 1
4,287 trusted adults trained across 125 courses; 93% said they felt more confident to support young people; 'Fund the Hubs' campaign helped secure £5 million for a pilot of 24 early mental health support hubs
Key Metric 2
£7,547,199 raised from fundraising activities; Hello Yellow 2024 mobilised 8,300+ supporters and 6,956 schools; M&S partnership raised £2.7 million
Key Metric 3
Help finder tool for young people viewed over 100,000 times; help finder for parents and carers accessed by over 40,000 people; parent and carer blog viewed over 80,000 times; 65 new blogs written by and for young people
2025

Thrive & Vibe Wellbeing Programme Impact Report 2025

164 young Black and mixed heritage people reached across four co-produced wellbeing events; 65 students reached through Rhythm & Rhymes poetry workshops in Lambeth schools
Key Metric 1
45 young women attended Glow Up (hair, skin, self-worth workshop); 40 young people engaged through Level Up gaming sessions across Lambeth youth clubs; 14 participated in The Actors Toolkit drama workshop
Key Metric 2
Over 90% of young people in Rhythm & Rhymes poetry sessions said they had experienced anxiety or depression; programme co-produced with 11 young researchers aged 8–13 using the Tree of Life strengths-based approach
Key Metric 3
Glow Up participants left with improved confidence in hair care and self-esteem; Actors Toolkit: all participants said they would attend future sessions and loved the format; young researchers involved in naming, curating and producing all four events
2025

Falcon Support Services Impact Report 2024–2025

239 individuals accommodated in specialist supported housing across 113 units; 8,002 visits to community drop-in services; 512 individuals supported in Charnwood and Hinckley
Key Metric 1
76% success rate out of homelessness; £7 social value generated for every £1 spent; estimated total social value £11 million, Net Present Value £22.6 million
Key Metric 2
595 individuals supported one-to-one through Recovery Team; 91% successfully reduced addiction; 89% improved mental health; 226 individuals supported through Steps to Success employability and skills programme
Key Metric 3
93% of housing residents improved their finances; 89% improved health and wellbeing; 84% felt a sense of belonging; 92% reported improved community integration through drop-in
2026

Surrey Wellbeing Partnership Impact Report 2026

235,892+ targeted support sessions delivered across Years 1–4 (2021–2025) — 15% over delivery against target; approximately 90% of children and young people reported measurable improvement against their stated goals
Key Metric 1
Experience of Service Questionnaire (ESQ) scores: 4.66/5 for overall experience; 4.67/5 for likelihood to recommend; SWP's GBO reporting accounted for 78% of all Goal Based Outcomes reported across the Mindworks Surrey contract
Key Metric 2
44% ESQ response rate across SWP partners in Q1 2025 — highest across the Mindworks contract; services mapped to cover all areas of Surrey including hard-to-reach populations; data reviewed against 2021 Census for ethnic diversity benchmarking
Key Metric 3
Children reported improvements in relationships with family, school attendance, social confidence and self-assurance — short, medium and long-term outcomes tracked; one family described support as 'lifechanging' and said it had 'given her daughter her life back'
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2026

Citizens Advice Chesterfield Annual Report 2025/26

3,379 people helped; 33,750 total issues dealt with; £6,508,333 income gained through benefits and grants
Key Metric 1
£1,605,016 debts managed and/or written off; 18,738 benefit issues and 4,680 debt issues handled; 72% of clients disabled or with a long-term health condition
Key Metric 2
£29.31 in wider economic and social benefits for every £1 invested; £2.76 in savings to government and public services per £1; £1,644,386 social value to NHS through reducing GP and mental health service use
Key Metric 3
9 in 10 clients said Citizens Advice helped them find a way forward; 3 in 4 said they could not have resolved issues without help; £752,433 saved by local government through homelessness reduction and council tax scheduling
2026

Growing Resilience in Teens (GRIT) Impact Report 2025

585 young people supported across 1:1 coaching and group programmes; 513 new referrals received; 170 young people attended holiday workshops
Key Metric 1
85% of young people improved their ability to manage emotions (DERS-16 validated scale); 68% achieved a clinically meaningful improvement (≥10% reduction); effect size Cohen's d = 0.93 (large effect)
Key Metric 2
£197,376 total income; General Practice Awards 2024: Clinical Improvement in Mental Health winner; High Sheriff of Hertfordshire Sport for Good Award 2025; service capacity growth average 83% over three years
Key Metric 3
72% of young people disclosing self-harm reported a reduction in incidents; 72% of those with poor school attendance improved (average 6 additional school days over 5 months); 79% of those with body image concerns reported measurable improvement
2022

Fledge Youth Support Annual Review, Trustees' Annual Report and Accounts 2021–22

Up to 26 otherwise homeless young adults aged 18–34 housed across 5 residential properties; 12 staff employed during the year; £427,914 total income — 18.9% increase on previous year
Key Metric 1
£368,431 received in Housing Benefit for service users; surplus of £48,507 achieved; reserves of £218,701 (equivalent to 6.96 months' operating costs)
Key Metric 2
Trauma-Informed Care (TIC) adopted as basis for all service user engagement; holistic support model covering housing, advocacy, mentoring, life skills and mental health
Key Metric 3
Trauma-Informed Care training programme developed and implemented across the organisation — embedding recognition of past trauma in all support interactions