Housing & Homelessness Health & Wellbeing Free 2025
Falcon Support Services

Falcon Support Services Impact Report 2024–2025

Falcon Support Services is a Loughborough-based homelessness and recovery charity with nearly 25 years of experience, providing supported accommodation, community drop-ins, addiction support, mental health services and employability programmes across Leicester, Leicestershire and Rutland. In 2024/25 it accommodated 239 individuals across 113 units, recorded 8,002 drop-in visits, achieved a 76% success rate out of homelessness, and generated an estimated £11 million in social value — a return of £7 for every £1 spent. 91% of those in its Harm Reduction programme successfully reduced addiction. The charity also led the LLR Homelessness Alliance, hosted World Homeless Day events and delivered accredited training to external organisations.

View Report
Report snapshot
49 Views

📋About

Community Drop-In services (no referral, no waiting list) in Loughborough and Hinckley; supported accommodation (113 units, 34 properties across Charnwood, NW Leicestershire and Hinckley & Bosworth); Harm Reduction and Aftercare for addiction; Recovery Navigator; The Annex emotional wellbeing groups and one-to-one support; Neighbourhood Mental Health Café at Loughborough University; Homeless Mental Health Team (NHS, 3 days/week); Steps to Success (Lifewise AQA accredited skills, employability coaching, functional maths); Falcon Training accredited courses for other organisations; Co-production team led by service users; physical health support including football at HMP Leicester, boxing sessions, gym; volunteering and peer mentor programme (34 people, 2,112 hours) Custom geography from upload: Loughborough, Charnwood, Hinckley and Bosworth, North West Leicestershire, UK

📊Key Metrics

239 individuals accommodated in specialist supported housing across 113 units; 8,002 visits to community drop-in services; 512 individuals supported in Charnwood and Hinckley Key Metric 1
76% success rate out of homelessness; £7 social value generated for every £1 spent; estimated total social value £11 million, Net Present Value £22.6 million Key Metric 2
595 individuals supported one-to-one through Recovery Team; 91% successfully reduced addiction; 89% improved mental health; 226 individuals supported through Steps to Success employability and skills programme Key Metric 3

✅Key Outcomes

  • 93% of housing residents improved their finances; 89% improved health and wellbeing; 84% felt a sense of belonging; 92% reported improved community integration through drop-in
  • 128 Lifewise AQA course accreditations achieved; 29 rough sleepers taken off streets through Winter Beds in 3 months; 16 rough sleepers supported through Festive Beds; £86,651 raised through fundraising
  • 54% of physical health service users said they would not have engaged with health services without Falcon's support; 34 volunteers and peer mentors contributed 2,112 hours equivalent to £31,814; LLR Homelessness Alliance led by Falcon received recognition from High Sheriff of Leicestershire

📍Geography

East Midlands

Related reports

All Housing & Homelessness reports →
2025 Free
The Booth Centre

A Year in Review: Impact Report 2024–2025

23,371 visits to the centre from April 2024 to March 2025
Key Metric 1
45 people helped to secure their own permanent home
Key Metric 2
40 people supported into employment; 44 gained nationally recognised qualifications
Key Metric 3
150 people actively supported to maintain their accommodation; average income maximised by £601.03 per month per person
Housing & Homelessness Homelessness
View
2025 Free
YMCA Black Country Group

Impact Report 2025

Total income £10,019,755 and total expenditure £9,525,116 (year ended 31 March 2025, charity no. 1086320); 5,880 individuals supported to belong, contribute and thrive across 24 YMCA locations in the Black Country; 570 individuals called YMCA home
Key Metric 1
131,185 bed nights provided to young people who would otherwise be homeless; 200,500 hours of funded early years education provided; 1,222 young people moved from receiving benefits into work or training; 523 children developing in nurseries across the Black Country
Key Metric 2
114 teenagers offered a safe home in YMCA Host families' spare rooms; 322 young people engaged with YMCA mentors to overcome barriers to employment; 737 people prioritising health and wellbeing at YGym West Bromwich; 261 hot meals provided to vulnerable people in Walsall
Key Metric 3
60% of Sandwell Youth Hub young people secured work placements or employment through partner organisations; 94% of early years places funded through government support; 12 Early Years apprentices from 2024 cohort secured permanent employment; 9 families supported to flee domestic abuse since April 2025 merger with Living Springs
Housing & Homelessness Homelessness
View
2024 Free
St Martin-in-the-Fields Charity

Impact Report 2023/24

4,508 emergency (VRF) grants awarded totalling £1,780,676, helping 7,512 people to secure or keep a home in 2023/24
Key Metric 1
937 frontline workers benefited from training programmes across the four nations of the UK; 350 attendees at the Annual National Frontline Network Conference with 94% rating it good or excellent
Key Metric 2
71 partner-facilitated events attended by 1,331 frontline workers across the UK to share knowledge and best practice
Key Metric 3
728 grants for preventing eviction; 3,780 grants for moving into new accommodation; 75% of payments made within 5 days of application
Housing & Homelessness Homelessness
View