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Mind in Havering, Barking & Dagenham Impact Report 2024/25

Mind in Havering, Barking & Dagenham (MindHBD) is a local Mind charity serving Havering and Barking & Dagenham, supporting 4,838 people in 2024/25 across 16 projects. Key services include Peer Support Workers, a Maternal Health Programme (618 women, 47 breastfeeding volunteers), Mums Matter, Dads in Mind, Ready for Adulthood, Supported Self Help, Statutory Advocacy, Safe Connections suicide prevention and a Gateway crisis service. The charity raised £350,913 through community fundraising including Christmas Land (30,000 visitors) and Summer Fest (8,000+). Total income grew 7% to £1.57 million. The year saw the Mind Federation Quality Mark awarded and a new 5-year strategy launched.

Report snapshot
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About

Supported Self Help Programme (105 people, online); Peer Support Workers in community (381 people, funded by NELFT); Gateway Service (1,127 interventions, Tudor Trust funded); Maternal Health Programme (618 women, 47 breastfeeding peer volunteers); Mums Matter (334 mums); Dads in Mind (23 new dads); Mini Minds Matter (216 babies and toddlers); Meaningful Activities Programme (136 adults); Social Inclusion Service (335 adults); Live a Better Life Project (107 residents, National Lottery funded); Parent Support Groups (202 parents/carers); Ready for Adulthood (133 young people); Wellbeing Service 1:1 for young people (27 young people — new service); Safe Connections Suicide Prevention NEL (171 supported); Statutory Advocacy Team Havering (318 residents); Early Help Service (11 families); Ukrainian multilingual online support (547 visits); Christmas Land and Summer Fest community events Custom geography from upload: Havering and Barking & Dagenham, East London, UK

Key Metrics

Key Metric 1 4,838 people supported across 16 projects and services; 618 women supported through Maternal Health Programme; 30,000 people visited Christmas Land 2024
Key Metric 2 381 people supported by Peer Support Workers; 1,127 Gateway Service interventions; 334 mums in Mums Matter; 133 young people in Ready for Adulthood; 318 Havering residents supported by Statutory Advocacy
Key Metric 3 £1,574,501 total income (7% increase); £350,913 raised through community and corporate fundraising; 440+ volunteer hours; Mind Federation Quality Mark awarded; new 5-year Strategic Plan 2025–2030 launched

Key Outcomes

  • 'I would not have been able to get back out in the community without my peer support worker'; 'I have found my confidence again due to the support I received'; 1.2 million social media viewership across 7 weeks Nov/Dec 2024
  • Mind Federation Quality Mark awarded; new 5-year Strategic Plan 2025–2030 developed through listening to communities; new 1:1 Wellbeing Sessions for young people launched; Volunteer Programme relaunched with new coordinator
  • 8,000+ attended Summer Fest; Christmas Land welcomed nearly 2,000 families to Santa's grotto across 28 evenings; fundraising income 7% up year on year despite challenging environment; 547 visits to Ukrainian multilingual support

Geography

London

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022