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Surrey Wellbeing Partnership Impact Report 2026

Surrey Wellbeing Partnership (SWP) is a consortium of 13 charities delivering emotional wellbeing and mental health services across Surrey as part of the Mindworks Surrey alliance, commissioned by Surrey County Council and Surrey Heartlands ICB. Between 2021 and 2025 it delivered over 235,892 targeted support sessions — 15% above target — with approximately 90% of young people reporting measurable improvement against their stated goals. Its Goal Based Outcome reporting accounted for 78% of all such data across the Mindworks contract. Services cover moderate mental health needs, anxiety, depression, neurodiversity and self-harm, with specialist provision from partners including Barnardo's, YMCA East Surrey, the National Autistic Society and Leatherhead Youth Project.

Report snapshot
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About

Targeted one-to-one and group support for moderate mental health needs including anxiety, depression, self-harm, isolation and neurodiversity; Goal Based Outcomes (GBO) framework; Experience of Service Questionnaires co-designed with young people via Amplify youth shadow board; parent and carer services including anxiety courses, mentoring, voice groups, webinars and ND support; universal school assembly and open access youth café delivery; Mindworks Surrey alliance delivery with 13 partners (Barnardo's, The east to west Trust, The Eikon Charity, Emerge Advocacy, Learning Space, Leatherhead Youth Project, National Autistic Society, Peer Productions, SearchLight, Step by Step Partnership, Surrey Care Trust, The Matrix Trust, YMCA East Surrey) Custom geography from upload: Surrey, UK (county-wide)

Key Metrics

Key Metric 1 235,892+ targeted support sessions delivered across Years 1–4 (2021–2025) — 15% over delivery against target; approximately 90% of children and young people reported measurable improvement against their stated goals
Key Metric 2 Experience of Service Questionnaire (ESQ) scores: 4.66/5 for overall experience; 4.67/5 for likelihood to recommend; SWP's GBO reporting accounted for 78% of all Goal Based Outcomes reported across the Mindworks Surrey contract
Key Metric 3 44% ESQ response rate across SWP partners in Q1 2025 — highest across the Mindworks contract; services mapped to cover all areas of Surrey including hard-to-reach populations; data reviewed against 2021 Census for ethnic diversity benchmarking

Key Outcomes

  • Children reported improvements in relationships with family, school attendance, social confidence and self-assurance — short, medium and long-term outcomes tracked; one family described support as 'lifechanging' and said it had 'given her daughter her life back'
  • Services aligned with NHS England's July 2025 'Fit for the Future' 10-Year Health Plan priorities for early intervention and school-based mental health support; independent social value evaluation project being commissioned
  • Surrey-wide delivery model reaching children across all postcodes benchmarked against Surrey population density data; partnership model enables 13 specialist organisations to provide joined-up early intervention

Geography

Other

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
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