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2024

Impact Report 2024 (covering 2022/23)

540 organisations provided with infrastructure support; £1,492,887 invested across City & Hackney VCS
Key Metric 1
93 grants made to 71 VCS organisations totalling £881,138; 43 cost-of-living grants supporting 4,467 households
Key Metric 2
37 training events with 472 attendees; 34 network meetings with 297 attendees; 24 neighbourhood forums with 286 attendees
Key Metric 3
97% of forum attendees rated them as high quality; 94% rated information and advice as high quality; 92% would recommend Hackney CVS
2023

Impact Report 2023

213 children and young people supported; 327 residential project places provided entirely free of charge
Key Metric 1
230 volunteers gave 16,000+ hours — equivalent to £218,397 at the London Living Wage
Key Metric 2
94% of children reported improved self-esteem; 100% tried something they had not thought possible
Key Metric 3
91% of children developed new social skills including making friends and managing frustration; 94% showed improvement in social confidence as reported by project workers
2024

GamFam Impact Report

700+ people have reached out for support since 2019; 200+ accessing regular peer support
Key Metric 1
2,000+ online peer support meetings hosted since 2020
Key Metric 2
Net Promoter Score of 92% from 250+ survey responses (UK average is 32%)
Key Metric 3
97% of affected family members feel better able to cope with gambling harm as a result of GamFam support
2024

Impact Report 2024-25

25,367 people referred to NHS Talking Therapies; 88 wellbeing advisors embedded across all Hampshire GP surgeries
Key Metric 1
443 people supported through Safe Haven crisis service; 1,058 people helped to gain or retain employment
Key Metric 2
112 volunteers gave 6,287 hours; 80% of staff have lived experience of mental health issues; £150,000 saved in IT costs
Key Metric 3
1,289 people supported through Hampshire wellbeing centres; 1,379 in Portsmouth accessed peer support and employment services; 434 in Southampton supported through Primary Care Networks
2025

Annual Report and Accounts 2024-25

22 million accesses of mental health information across channels; 116,000 helpline queries answered
Key Metric 1
Local Minds supported 664,346 people; 613 employers and 450,273 staff reached through Mental Health at Work programme
Key Metric 2
88,981 people used Side by Side online peer support community; 35,373 active campaigners; 4.83 million items sold in Mind shops
Key Metric 3
Mind app library viewed 300,000 times by March 2025; 11,500 app downloads; 5,578 people took part in Mental Elf fundraising events raising nearly £125,000
2023

Impact Report 2023

8,000+ people reached through services and training; 2,740 young people engaged through youth wellbeing projects
Key Metric 1
2,184 out-of-hours crisis support contacts delivered through Journey Recovery Hub
Key Metric 2
126 volunteers gave 5,000+ hours; 31 peer volunteers facilitated peer-led groups and befriending services
Key Metric 3
585 carers supported through Carers in Mind; 200 senior managers trained in workplace wellbeing across Richmond and Wandsworth councils
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2025

Our Impact 2024-2025

6,869 people supported in 2024-25, including 2,587 through direct services and 1,427 young people
Key Metric 1
92% felt less isolated and more connected; 87% better able to manage their mental health; 84% reported improved wellbeing
Key Metric 2
6,287 volunteer hours given; 136 new befriending partnerships formed; 264 Safe Haven visits chosen as alternative to A&E
Key Metric 3
1,213 counselling sessions delivered; 572 students engaged as peer mentors through Peer Support in Schools; 3,705 attendances at wellbeing groups
2023

BCT Impact Report 2022-23

4,516 young people reached through 162 gambling harm prevention workshops in 2022-23
Key Metric 1
2,114 criminal justice professionals trained across 130+ sessions; original target of 500 exceeded by 1,614
Key Metric 2
102 people supported through Paul's Place suicide bereavement service since April 2022; £300,800 National Lottery grant secured
Key Metric 3
Bet You Can Help programme reached 4,500+ individuals; 92% accreditation rate among RSPH Level 2 Award participants; 98% said training improved their ability to intervene