2024 Free

Impact Report 2023-24

The National Benevolent Charity is a small endowment-funded grant-maker founded in 1812, providing financial support to individuals and organisations tackling poverty across Gloucestershire, Wiltshire, Swindon and Bristol. In 2023/24, the charity awarded £424,713 to 43 frontline organisations and £270,841 to 715 individuals and families for essential items, white goods and priority debts. It also ran the 'Home is Where the Harm Is' campaign during Euro 2024, making fast-access cash grants to 136 domestic abuse survivors.

Report snapshot
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About

Individual welfare grants for white goods, household essentials, food, clothing, flooring and priority debts; organisational grants to frontline poverty charities; 'Home is Where the Harm Is' domestic abuse campaign; trustee site visits to grantees

Key Metrics

Key Metric 1 £424,713 awarded in grants to 43 organisations in Gloucestershire, Wiltshire, Swindon and Bristol — a 12% increase on the previous year
Key Metric 2 £270,841 awarded in grants to 715 individuals and families in 2024 — a 10% increase on the previous year
Key Metric 3 136 grants of £200 made to domestic abuse victims through the 'Home is Where the Harm Is' campaign during Euro 2024

Key Outcomes

  • 43 not-for-profit organisations supported across four grant categories: destitution, employment/education, family strengthening and financial resilience
  • 715 individuals and families received direct grants, the majority women under 40 with caring responsibilities and experience of domestic abuse
  • Founded 1812 — over 200 years of grant-making to people in poverty regardless of age, gender, ethnicity or previous employment

Geography

South West

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved