Browse impact reports

823+ reports from charities, CICs and nonprofits across the UK

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Arts, Culture & Heritage 34 Community & Social Justice 406 Education & Young People 312 Environment & Climate 52 Health & Wellbeing 455 Housing & Homelessness 70 Poverty & Inclusion 164 Sport & Physical Activity 120
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2024
Citizens Advice Rotherham & District (CARD)

Citizens Advice Rotherham & District Impact Report 2023/24

9,165 clients helped; 23,341 cases worked; 45% of clients had a long-term health condition; 57% female, 43% male
Key Metric 1
13 trained volunteers; 201.5 total volunteer days; new volunteer Martha joined in IT and social media support role
Key Metric 2
£5,257,635 in income gained for clients; £453,544 in debts written off; funders include Rotherham Metropolitan Borough Council (3-year grant), Voluntary Action Rotherham, Citizens Advice national, Reaching Communities, Awards for All, National Lottery
Key Metric 3
Outreach and inclusion: Expanded reach across Rotherham through outreaches at Clifton Learning Partnership (Roma community), Shiloh (homeless clients), Kiveton Park and Crossroads; fifth year partnership with Sheffield Hallam University providing student placements
Poverty & Inclusion South Yorkshire
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2025
Citizens Advice Hammersmith & Fulham (CAHF)

Citizens Advice Hammersmith & Fulham Impact Report 2024/25

17,031 clients helped; 68,851 issues addressed; 3,000 food bank vouchers issued; 1,600 clients supported via outreach; 4,000 people engaged at library events; 700 residents in community skills training
Key Metric 1
70 volunteers across 7 roles; volunteer value: £632,039; 2,860 volunteer hours at libraries
Key Metric 2
£8,707,218 income gained for clients; total social value generated: £31,346,447; fiscal value: £4,653,685; public value of improved wellbeing: £23,284,069; for every £1 invested: £2.59 fiscal, £17.43 public, £14.19 to people helped; £880,123 in additional funding leveraged
Key Metric 3
Social return on investment: Every £1 invested generates £17.43 in public value and £14.19 value to people helped; stakeholder savings include £1,770,732 for DWP, £1,523,722 for housing providers, £731,497 for NHS, and £564,457 for LBHF through preventing homelessness and mental health demand
Poverty & Inclusion London
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2026
Greenwich Foodbank

Greenwich Foodbank Impact Report 2025–26

17,618 people supported (including 6,899 children); 6,095 households; 3,227 families; 879 home deliveries; 7,167 food vouchers issued; 472 referrers; 154.1 tonnes of food distributed; 78.1 tonnes donated
Key Metric 1
Nearly 200 volunteers; 154 weekly volunteers; 38 new volunteers this year; 330 volunteering hours every week; 1,000+ corporate volunteer hours via Impact Days
Key Metric 2
Financial figures not disclosed in report; 23 corporate relationships strengthened; 42 Impact Days hosted with corporate supporters; 8 schools hosted at depot
Key Metric 3
Advice and signposting: 380 hours of signposting and advice delivered; 88 referral partners across Greenwich; 145 lived experience insights collected and shared; guest voices integrated into strategic direction and advocacy
Poverty & Inclusion Poverty
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2023
Citizens Advice Bristol

Citizens Advice Bristol Impact Report 2023/24

3,963 people and families supported; 25,158 issues addressed; 1,234 people helped with debt; 3,638 people helped with benefits; 792 individuals and families at risk of homelessness supported; 307 people given immigration advice
Key Metric 1
59 volunteers, each committing at least half a day per week; advice delivered by trained and qualified advisers including volunteers
Key Metric 2
Total expenditure: £825,962 (9% higher than prior year); for every £1 invested: public services save £2.05, wider economy benefits by £14.69, service users are on average £11.63 better off; projected shortfall of over £75,000 in current year
Key Metric 3
Debt and benefits: 1,234 people in debt had finances stabilised; 3,638 people in financial need identified and claimed entitled benefits; debts written off, reduced or rescheduled; PIP appeals won; Universal Credit applications supported
Poverty & Inclusion Homelessness
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2025
Luton Foodbank

Luton Foodbank Impact Report 2024/25

7,352 households supported; 260,625 food items distributed; 791 individuals received advice and signposting; 1,021 young people in Young Ambassador Programme (680 Bronze, 280 Silver, 60 Gold); 2,000 holiday food packs; 1,000 Christmas meals and 2,000 gifts
Key Metric 1
150 active volunteers; 22 regular service sessions per week; 550 referrers across Luton; 600 participants in Colour Run; 5,470 children engaged via 7 school Colour Runs
Key Metric 2
Financial figures not disclosed in report; 14,929 food parcels distributed in 2024/25 (12-year high); 19,242 donated items via Reverse Advent Calendar; 25,000 items via Harvest collections from 43 schools and 18 churches
Key Metric 3
Community initiatives and cultural inclusion: 2,000 holiday food packs via Active Luton Energise Camps; 200 Ramadan food packs and 14 Iftar meals hosted with schools; 1,000 Eid ride tokens and gifts via Every Child Smiles; 1,000 Christmas meals and 2,000 gifts via Luton Smiles campaign
Poverty & Inclusion Poverty
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2024
Citizens Advice Sheffield

Citizens Advice Sheffield Impact Report 2024/25

20,021 advice clients; 98,273 advice issues; 2,288 advocacy referrals; 1,392 people helped in hospitals; 109 Deaf Advice clients across 659 issues; 247 digital course completions; 484 attendees at 79 community training sessions
Key Metric 1
Staff and volunteers across advice, advocacy, hospital, Deaf Advice, digital, energy and community training teams; volunteer adviser network including hospital outreach and foodbank venues; income over £6 million with 85% spent on staff
Key Metric 2
Total income: over £6 million (85% spent on staff); £19,051,506 income secured for clients; £2,277,428 debt written off; energy team: £2,430.25 income gained, £382,510 debt written off, 1,100 fuel vouchers issued; funders include British Gas Energy Trust, Northern Powergrid, Northern Gas Networks, National Energy Action, National Lottery, Sheffield City Council
Key Metric 3
Advocacy: 2,288 referrals across statutory, generic, parenting and self/peer advocacy; services cover Independent Mental Health Advocacy, Care Act, DOLS, NHS Complaints, Learning Disability, Deaf and new Parenting Advocacy; 3 Self and Peer Advocacy Networks launched
Poverty & Inclusion Mental Health
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2024
FareShare Cymru

Annual Report 2023/24

1,039 tonnes of food redistributed (883 surplus); equivalent to 2.47 million meals provided to vulnerable people
Key Metric 1
2,186.5 tonnes of CO2 emissions saved; 201 charities and community organisations supported across South and West Wales; 67 organisations supported in North Wales via FareShare Merseyside
Key Metric 2
133 volunteers gave 13,973 hours; 31 corporate volunteer days hosted; Investing in Volunteers accreditation achieved for first time
Key Metric 3
86% of member organisations report increased demand for services; 82% seeing people accessing support for the first time; 72% say FareShare Cymru food enabled them to support more people
Poverty & Inclusion Food Poverty
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2025
Trussell

Moving Forward Together — Impact Report 2024–25

2.9 million emergency food parcels distributed — one every 11 seconds; 51% rise over five years; 1 million+ parcels for children (up 41% since 2019/20)
Key Metric 1
£94.9 million in financial gains achieved for people facing hardship through food bank advice services — a 43% increase on 2023/24; £49.5 million+ in debt managed of which £18.3 million written off
Key Metric 2
40,000 volunteers gave 7 million+ hours (up 11% on prior year); 55,000+ active campaigners (up 41%); 87% of public now agree social security should cover life's essentials (up from 82% in 2021)
Key Metric 3
£16m+ in grants awarded to food banks in 2024/25; £90.5m over five years; 84,902 people supported with money advice; average financial gain per person £1,118; around a quarter of advice recipients estimated to no longer need a food bank
Poverty & Inclusion Food Poverty
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2024
FoodCycle

Impact Report 2024

162,991 community meals served across 102 projects; 30% increase in guests year on year; 20 new projects opened in 15th anniversary year
Key Metric 1
320 tonnes of surplus food saved from waste (equivalent to 762,351 portions); 200,719 kg of CO2 emissions prevented; 162,810 volunteer hours donated by 8,770 volunteers
Key Metric 2
83% of guests feel happier after attending; 78% feel less lonely; 76% eat more fruit and vegetables; 71% have tried new produce they wouldn't normally buy
Key Metric 3
70% of guests report positively changing their eating habits since attending; 91% have met people from different backgrounds; 49% eat less sugary food
Poverty & Inclusion Community
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