Poverty & Inclusion Community & Social Justice
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Trussell

Moving Forward Together — Impact Report 2024–25

Trussell is the UK's largest anti-poverty charity and community of food banks, operating across 1,400+ locations. Their 2024/25 impact report — the final year of their 2020–25 strategy — documents 2.9 million emergency food parcels distributed, £94.9m in financial gains for people facing hardship, and major policy wins including commitments on Universal Credit reform. A new five-year strategy, Together for Change: Ending Hunger Together (2025–2030), launches alongside the report.

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About

Emergency food parcels; Help through Hardship helpline (with Citizens Advice and Mind); money matters advice services (92% of food banks now offering); Pathfinders programme; Guarantee our Essentials campaign; community organising; grant-making (£16m+ in 2024/25); Assemble volunteer management platform Custom geography from upload: UK

Key Metrics

Key Metric 1 2.9 million emergency food parcels distributed — one every 11 seconds; 51% rise over five years; 1 million+ parcels for children (up 41% since 2019/20)
Key Metric 2 £94.9 million in financial gains achieved for people facing hardship through food bank advice services — a 43% increase on 2023/24; £49.5 million+ in debt managed of which £18.3 million written off
Key Metric 3 40,000 volunteers gave 7 million+ hours (up 11% on prior year); 55,000+ active campaigners (up 41%); 87% of public now agree social security should cover life's essentials (up from 82% in 2021)

Key Outcomes

  • £16m+ in grants awarded to food banks in 2024/25; £90.5m over five years; 84,902 people supported with money advice; average financial gain per person £1,118; around a quarter of advice recipients estimated to no longer need a food bank
  • Help through Hardship helpline answered 130,934 calls; identified £64.4m in financial gains; average income gain per caller £1,494; 3,342 referrals to mental health support via Mind
  • 9.3 million people including 3 million children experiencing severe hardship in UK; 65% public awareness of Trussell (up from 40% in 2019); Fair Repayment Rate secured; above-inflation Universal Credit boost announced for April 2026

Geography

UK-Wide

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