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Citizens Advice Rotherham & District (CARD)

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2024
Citizens Advice Rotherham & District (CARD)

Citizens Advice Rotherham & District Impact Report 2023/24

9,165 clients helped; 23,341 cases worked; 45% of clients had a long-term health condition; 57% female, 43% male
Key Metric 1
13 trained volunteers; 201.5 total volunteer days; new volunteer Martha joined in IT and social media support role
Key Metric 2
£5,257,635 in income gained for clients; £453,544 in debts written off; funders include Rotherham Metropolitan Borough Council (3-year grant), Voluntary Action Rotherham, Citizens Advice national, Reaching Communities, Awards for All, National Lottery
Key Metric 3
Outreach and inclusion: Expanded reach across Rotherham through outreaches at Clifton Learning Partnership (Roma community), Shiloh (homeless clients), Kiveton Park and Crossroads; fifth year partnership with Sheffield Hallam University providing student placements
Poverty & Inclusion South Yorkshire
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