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2025 Free
Impact Snapshot
Key Metric 1
6.9 million customers served in 2024-25 (up 15%); 77,000 tonnes textiles and 25,000 tonnes other items collected; 505,000 tonnes carbon emissions avoided
Key Metric 2
£5.43m raised for The Salvation Army UK and Ireland; £2.87m raised for partner charities, local authorities, schools and clubs; 6,663 free clothing vouchers distributed...
Key Metric 3
1,357 paid colleagues; 6,091 volunteers; 170 volunteers moved into paid employment; 6% reduction in operational carbon emissions vs 2019-20 baseline; Project Re:claim won Recycler...
Outstanding Charity Retailer of the Year 2024 (Charity Retail Association); Environment and Sustainability Award (CRA 2024); Social Value Award 2025; Recycler of the Year (Plastics Industry Awards 2024); 2 Star Outstanding Employer Accreditation (Best Companies Ltd); Best Benefits Launch/Relaunch Award (Reward Gateway 2024)
Impact Snapshot
Key Metric 1
Over 350,000 children, young people, parents and carers reached through 650+ services and partnerships in 2024-25; £221.9m spent on charitable activities
Key Metric 2
18,520 volunteers gave 1.9 million+ hours; £58.1m raised through fundraising, donations and gifts in Wills (£15.7m in legacy gifts, £12.8m from direct supporters)
Key Metric 3
94p in every £1 spent on services and driving change; 4.5 million children (1 in 3) in the UK living in poverty; total income...
Barnardo's helped improve the lives of over 240,000 vulnerable children, young people and families; CAMHS Early Help pilot: 98.5% of families did not need to return to CAMHS after support; Re-Fashion Hub reduces recycling waste and generates additional income
Impact Snapshot
Key Metric 1
12,718 community awareness events organised globally (June 2024–July 2025); 165,580 vulnerable people received support from The Salvation Army
Key Metric 2
14,552 survivors of trafficking supported globally; 70 survivors received return and reintegration assistance through the Beyond Programme; 20 international family support cases
Key Metric 3
698 potential trafficking victims intercepted at Mozambique–Malawi border (Tete); 125 women and 85 children supported in Bangladesh outreach; 26 survivors supported in Uganda project;...
Bangladesh: local government agreed that religious leaders performing child marriages will have licences revoked — direct policy change achieved through project advocacy; Uganda: community football tournament raised trafficking awareness across law enforcement, local government and community leaders
Impact Snapshot
Key Metric 1
9.21 million people supported to fight poverty across 79 countries with 2,394 partners and 426 partner organisations; 51% women and girls
Key Metric 2
8.05 million people reached through humanitarian response; £339.4m total income; £239m spent on charitable activities; 84 women's rights organisations funded
Key Metric 3
340,000 people took action for Gaza (petition/MP letter); 20,000+ volunteers in UK shops; highest-to-lowest pay ratio 5.6:1; unrestricted deficit entering 2025/26 prompted restructure
Won Overall Award for Excellence at Charity Awards 2025 for Women's Rights Fund; 1.9 million people displaced in Gaza (90% of population) as of March 2025; 28 million+ people facing hunger crisis across East Africa; 19 million+ Yemenis relying on humanitarian aid
Impact Snapshot
Key Metric 1
14.5 million people reached in 2024; £275.9m total income; 266 emergency projects in 28 countries; 407 development interventions
Key Metric 2
783,500 people reached in Gaza; top countries: Yemen (1.86m), Syria (1.82m), Pakistan (1.43m), Somalia (1.27m), Sudan (1.24m)
Key Metric 3
£3m+ invested in UK community support (food packs, refugee support, youth activities); 3 million+ people received qurbani meat; Orphan Sponsorship Programme: 97,745 children; Seasonal...
Partnership with WFP for food distribution in Yemen, Gaza and Sudan; new landmark partnership with Misr El Kheir Foundation for Gaza and Egypt; UNHCR partnership for refugee livelihoods in Jordan; 37,000+ trees planted with Indonesian communities; Rohingya disease prevention in Bangladesh
Impact Snapshot
Key Metric 1
228,500+ people assisted with 1.75 million sessions of care in 2023-24; $24.1m in financial assistance provided; 1.4 million meals provided through homelessness services
Key Metric 2
38,000+ people at risk of or facing homelessness assisted; 11,000 people supported through Moneycare financial counselling; 42,000+ jobseekers supported into employment
Key Metric 3
2024 SIMNA Award for Innovative Design in Social Impact Measurement (Carinya Art therapeutic programme for culturally diverse family violence victim-survivors); Stronger Communities Outcomes Measurement...
Homelessness National Outcomes Measurement Framework finalised April 2024; pilot across 170+ staff and 23 programs began July 2024; Family Violence Wellbeing and Recovery Indicator developed with Centre for Social Impact, UWA — first validated FV outcomes tool adapted for TSA's model
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Impact Snapshot
Key Metric 1
100 women worked with across all four programme phases; 76% in Employment, Education, Volunteering or Training on completing two-year programme
Key Metric 2
80% of programme completers reached independence; 3,744 hours of 1:1 support delivered by Progression Support Workers; 166 training days delivered
Key Metric 3
41 Level 2 Food Safety and Hygiene for Catering certificates awarded; 892 hours of apprenticeships at Luminary Bakery plus 720 hours with a corporate...
74% of graduates met their mentor five times or more; 42 women started second stage, 30 completed (71% completion rate); 35 mums supported — 61 children indirectly benefitted; 20 women worked with in-house therapist
Impact Snapshot
Key Metric 1
61 grants totalling £900,252 awarded in 2024-25; £537,322 across 23 Stand With Us grants; £362,930 across 38 Voices from the Frontline grants
Key Metric 2
£11.5m+ invested in women and girls organisations since 2008; 400,000+ women and girls impacted; £7.50 raised for every £1 invested in organisations using grant...
Key Metric 3
436 attended annual summer conference (up from 390); 642 individual attendances across 34 training and networking sessions (55 hours of content); 98% rated training...
50% of organisations used Stand With Us grant to attract funding from other sources; £2.1m additional funding raised by grantees; 97% of Rise Fund grantees reported more effective leadership
Impact Snapshot
Key Metric 1
80,036 people benefited from SCDA services in 2024-25; £5,840,180 annualised benefit income secured for 10,530 residents
Key Metric 2
1,161 participants supported across employability programmes; 199 job starts through Work and Health Programme; 53 job starts through Support into Work
Key Metric 3
583 community supermarket households made 9,010 visits; £458,378 in Household Support Fund vouchers distributed to 2,075 households; 281 volunteers gave 7,500+ hours
100% of counselling clients rated experience as Good or Very Good; 97.6% reported improved wellbeing; 92.8% better able to cope; 87% of community impact survey agreed SCDA identifies and responds to community needs
Impact Snapshot
Key Metric 1
921 people supported by Patient Navigators across 19 hospital hubs (up 36%); 1,215 helpline calls and 607 WhatsApp support conversations in 2025
Key Metric 2
692 people attended 103 support groups (up 95%); 585 Cost of Living Grants awarded; 108 counselling grants made (up 28%)
Key Metric 3
145 advocacy cases handled (up 22%); 465 welfare advice cases (up 27%); 222 nights of accommodation organised for CAR-T patients (125% increase in CAR-T...
88% of support group survey respondents felt more positive and connected; 95% of survey respondents found information helpful; 70%+ of navigator patients felt more confident; nearly 90% knew more about where to get help