Impact Report 2025

Leukaemia Care supports people affected by leukaemia and related blood cancers across the UK through information, emotional and practical services. In 2025, 921 people were supported by Patient Navigators in 19 hospitals; 1,215 helpline calls were taken; 692 people attended 103 support groups (up 95%); 585 Cost of Living Grants were awarded; 465 welfare advice cases handled (up 27%); and 108 people received counselling grants (up 28%). Spot Leukaemia billboard campaigns were seen 430,000 times. Over £1m was raised through 64 challenge events.

Report snapshot
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📋About

Nurse-led helpline; WhatsApp support; Hospital Hub Patient Navigators (19 hospitals); counselling grants service; Buddy Support (peer matching); support groups (online and in-person); welfare and benefits advice; advocacy service; Cost of Living Grants; CAR-T Away from Home Service (accommodation and travel grants); patient information resources (PIF Tick accredited); Spot Leukaemia awareness campaign; GP education tool; Facebook communities Custom geography from upload: UK-wide (HQ Worcester)

📊Key Metrics

921 people supported by Patient Navigators across 19 hospital hubs (up 36%); 1,215 helpline calls and 607 WhatsApp support conversations in 2025 Key Metric 1
692 people attended 103 support groups (up 95%); 585 Cost of Living Grants awarded; 108 counselling grants made (up 28%) Key Metric 2
145 advocacy cases handled (up 22%); 465 welfare advice cases (up 27%); 222 nights of accommodation organised for CAR-T patients (125% increase in CAR-T grants) Key Metric 3

Key Outcomes

  • 88% of support group survey respondents felt more positive and connected; 95% of survey respondents found information helpful; 70%+ of navigator patients felt more confident; nearly 90% knew more about where to get help
  • Spot Leukaemia Boom Radio advert heard by estimated 893,000 people; 120+ pieces of press coverage; input provided to Government's 10-year Cancer Plan; Billboard campaigns seen 430,000 times
  • Over £1m raised through 64 challenge events including 200+ London Marathon runners; 45 trusts and foundations pledged funding; 75 patient advisory panel volunteers; new brand identity launched; new website completed; Dalata Hotel Group partnership extended to 2028

📍Geography

UK-Wide

2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one
2023

Annual Report and Accounts — Year Ended 30 November 2023

5,964 hours of support provided in 2022-23; 227 new individuals supported (64% families of complexly poorly children, 36% bereaved)
Key Metric 1
898 hours of hydrotherapy pool sessions; 498 hours of sensory sessions; 100+ hours of peer support groups for bereaved families
Key Metric 2
140 volunteers gave 3,008 hours; £650,938 raised including £125,000+ from Everest Base Camp trek — biggest single event total to date
Key Metric 3
1,700 total beneficiaries supported since 2012; sibling programme (ouRR Hub) featured on BBC Children in Need; 20 trekkers including 2 beneficiaries reached Everest Base Camp