Browse impact reports

EM

Emmaus UK

Annual Report and Financial Statements — Year Ended 30 June 2024

2023 Free

Impact Snapshot

Key Metric 1

For every £1 invested in an established Emmaus community, £11 generated in social, economic and environmental returns

Key Metric 2

Emmaus Quality Standards developed to raise expectations across supported housing sector

Key Metric 3

Federal body supporting Emmaus communities and groups across the UK

People experiencing homelessness supported into community living with stable home and work

Housing & Homelessness Poverty

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GL

Glass Door Homeless Charity

Annual Impact Report 2024-25

2024 Free

Impact Snapshot

Key Metric 1

Approximately 105 guests sheltered each night across three winter shelter circuits

Key Metric 2

Caseworkers supporting guests to move beyond homelessness year-round

Key Metric 3

West and South West London focus with partner day centre network

Guests supported from emergency shelter into stable longer-term housing

Housing & Homelessness Community

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GR

Groundswell

Groundswell Annual Report and Accounts 2024-25

2025 Free

Impact Snapshot

Key Metric 1

540 clients experiencing homelessness supported through 3,688 one-to-one health appointments in 2024-25

Key Metric 2

Peer researchers with lived experience of homelessness at the core of all research, advocacy and service delivery

Key Metric 3

Highly Commended at Charity Awards 2024 for #HealthNow and at Homeless Link Excellent Awards for peer advocacy

People experiencing homelessness supported to access healthcare they are entitled to, including GP registration and specialist appointments

Housing & Homelessness Homelessness

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SH

Shelter

Shelter Annual Report 2024/25

2025 Free

Impact Snapshot

Key Metric 1

7,985,612 people accessed Shelter's telephone and online advice services in 2024/25

Key Metric 2

Scottish Government declared national housing emergency in May 2024 — a direct result of Shelter's campaigning

Key Metric 3

Renters' Rights Bill secured improvements including abolition of Section 21 'no fault' evictions, championed by Shelter

13 Scottish local authorities declared housing emergencies following Shelter Scotland's campaigning pressure

Housing & Homelessness Poverty

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ST

St Mungo's

St Mungo's Annual Impact Report 2024-25

2025 Free

Impact Snapshot

Key Metric 1

26,015 people experiencing or at risk of homelessness supported in 2024-25

Key Metric 2

2,183 people provided with safe accommodation every night across 138 frontline services

Key Metric 3

80% of people helped off the streets did not return to rough sleeping

10,242 people supported by outreach services; 427 housed in emergency accommodation during severe weather

Housing & Homelessness Homelessness

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CR

Crisis UK

Annual Report 2024/25

2024 Free

Impact Snapshot

Key Metric 1

5,321 people given intensive one-to-one support to end their homelessness in 2023-24

Key Metric 2

290 refugees supported into stable housing since August 2023 (74% kept tenancies 8+ months)

Key Metric 3

Homelessness Alliance network grew to nearly 70 allies reaching 1.2 million employees

Becoming first direct housing provider in nearly 60-year history in London and Newcastle

Housing & Homelessness Refugees

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TH

The Passage

The Passage Impact Report 2024-25

2025 Free

Impact Snapshot

Key Metric 1

3,007 people experiencing or at risk of homelessness supported across the organisation in 2024-25

Key Metric 2

2,261 people prevented from homelessness and helped to find and keep a home

Key Metric 3

46,266 meals served to residents and Resource Centre visitors; 503 people helped into accommodation

188 individuals moved into safe and sustainable housing through the No Night Out service, with over 90% sustaining their tenancies

Housing & Homelessness Homelessness

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EV

EveryYouth

Impact Report 2024

2024 Free

Impact Snapshot

Key Metric 1

2,300+ young people supported through EveryYouth network in 2024

Key Metric 2

123% increase in traineeship completions under EveryYouth Employed programme

Key Metric 3

49% increase in young people sustaining education, employment or training for 3+ months since 2023

Young people supported to find and maintain tenancies despite rising rents and frozen Local Housing Allowance

Housing & Homelessness Mental Health

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BE

Bethany Christian Trust

Bethany Christian Trust Annual Report 2025 — Welcome Home

2025 Free

Impact Snapshot

Key Metric 1

Over 7,000 people supported per year across more than 30 services in Scotland

Key Metric 2

30,286 presentations at Care Vans across Scotland; 12,275 bed spaces provided at the Welcome Centre; 18,546 starter packs delivered through Gateway to Homes

Key Metric 3

1,044 households furnished through Gateway; 1,347 individuals supported through Community Support and Development across Scotland

51 people moved on positively from Bethany House; 134 people sustained tenancies through Fife Short Term Supported Housing; 17 young people supported through Kharis Court with 100% successful move-on

Housing & Homelessness Poverty

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ST

St Basils

St Basils Annual Report and Financial Statements 2023-24

2024 Free

Impact Snapshot

Key Metric 1

3,718 young people aged 16-25 sought assistance from St Basils in 2023-24

Key Metric 2

613 units of accommodation across 49 sites in Birmingham, Coventry, Sandwell, Solihull, Warwickshire and North Worcestershire

Key Metric 3

2,491 young people referred to the Birmingham Youth Hub — the single point of referral for commissioned providers across the city

84% of young people in Birmingham who moved on did so in a planned, positive way; 96% in North Worcestershire and Solihull; 91% in Warwickshire; 90% in Coventry

Housing & Homelessness Asylum Seekers

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