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St Mungo's Annual Impact Report 2024-25

St Mungo's is one of England's leading homelessness charities, supporting over 26,000 people experiencing or at risk of homelessness in 2024-25. Operating 138 frontline services across London and the South of England, the charity provides street outreach, emergency accommodation, specialist complex needs support, construction skills training and policy advocacy — with 80% of people helped off the streets not returning to rough sleeping.

Report snapshot
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About

Street outreach across 14 services; emergency accommodation; hostel and supported housing; complex needs specialist support; construction skills training; mental health and substance use recovery; policy influencing and campaigning; severe weather emergency response

Key Metrics

Key Metric 1 26,015 people experiencing or at risk of homelessness supported in 2024-25
Key Metric 2 2,183 people provided with safe accommodation every night across 138 frontline services
Key Metric 3 80% of people helped off the streets did not return to rough sleeping

Key Outcomes

  • 10,242 people supported by outreach services; 427 housed in emergency accommodation during severe weather
  • 629 clients with complex needs supported; 98 clients completing construction skills training, 15 securing employment
  • Operating deficit reduced from £3m to £0.5m while maintaining high-quality frontline services for over 26,000 clients

Geography

London

Impact Snapshot
Key Metric 1
Provided education, advice and support to 14,972 young people in 2025/26, including educating 13,786 young people in schools and community settings
Key Metric 2
Under 16s mediation service supported 94 families; 95% of young people were able to return to or remain at home and 88% reported less...
Key Metric 3
Overall 2022-26 strategy target was 40,000 young people reached; the final total was 49,244
87% of evictions from permanent social housing were successfully avoided through Outreach support
Impact Snapshot
Key Metric 1
506 people had their homelessness ended in 2025/26
Key Metric 2
492 people received advice and guidance through the duty desk
Key Metric 3
Over 280 people provided a safe place to sleep each night
85% sustained accommodation with support; 73% moved on positively to a secure home.