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Groundswell Annual Report and Accounts 2024-25

Groundswell is a London-based homeless health charity that places lived experience at the heart of everything it does. In 2024-25, its Homeless Health Peer Advocacy team supported 540 clients through 3,688 health appointments, helping people experiencing homelessness access the healthcare they deserve. Through peer research, advocacy and partnerships, Groundswell campaigns for systemic change to tackle the health inequalities faced by homeless people.

Report snapshot
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About

Homeless Health Peer Advocacy (HHPA) service; peer-led research into homeless health inequalities; #HealthNow programme in partnership with Crisis and Shelter; policy influencing and campaigning; volunteer progression programme; peer researcher training

Key Metrics

Key Metric 1 540 clients experiencing homelessness supported through 3,688 one-to-one health appointments in 2024-25
Key Metric 2 Peer researchers with lived experience of homelessness at the core of all research, advocacy and service delivery
Key Metric 3 Highly Commended at Charity Awards 2024 for #HealthNow and at Homeless Link Excellent Awards for peer advocacy

Key Outcomes

  • People experiencing homelessness supported to access healthcare they are entitled to, including GP registration and specialist appointments
  • Over 90% of #HealthNow participants reported improvements to their health; over 80% felt more confident having conversations about health
  • 19 people with lived experience of homelessness trained as peer researchers, supporting systemic change through evidence they helped create

Geography

London

Impact Snapshot
Key Metric 1
1,481 young people supported in 2024/25, with 325 accommodated across all services
Key Metric 2
3,216 counselling sessions delivered to 528 young people, a 101% increase on the previous year
Key Metric 3
A Social Return on Investment analysis found every £1 invested generates £6.80 of social impact
78% of young people in Supported Accommodation demonstrated positive progression, up from 62% the prior year
Impact Snapshot
Key Metric 1
5,952 children and young people supported across Sussex and Surrey in 2024/25
Key Metric 2
896 young people provided with a safe home, and 4,186 children provided with counselling services
Key Metric 3
870 children, young people and families received specialist information, advice and support
81% of residents said they were satisfied with the service provided
Impact Snapshot
Key Metric 1
£301,000 given in grants to homeless people in 2023-24
Key Metric 2
Nearly 3,000 people helped across England over the year
Key Metric 3
£102,000 in resettlement grants enabling 592 homeless people to move into a home
512 homeless people received six months of free mobile data through digital inclusion grants