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Groundswell Annual Report and Accounts 2024-25

Groundswell is a London-based homeless health charity that places lived experience at the heart of everything it does. In 2024-25, its Homeless Health Peer Advocacy team supported 540 clients through 3,688 health appointments, helping people experiencing homelessness access the healthcare they deserve. Through peer research, advocacy and partnerships, Groundswell campaigns for systemic change to tackle the health inequalities faced by homeless people.

Report snapshot
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About

Homeless Health Peer Advocacy (HHPA) service; peer-led research into homeless health inequalities; #HealthNow programme in partnership with Crisis and Shelter; policy influencing and campaigning; volunteer progression programme; peer researcher training

Key Metrics

Key Metric 1 540 clients experiencing homelessness supported through 3,688 one-to-one health appointments in 2024-25
Key Metric 2 Peer researchers with lived experience of homelessness at the core of all research, advocacy and service delivery
Key Metric 3 Highly Commended at Charity Awards 2024 for #HealthNow and at Homeless Link Excellent Awards for peer advocacy

Key Outcomes

  • People experiencing homelessness supported to access healthcare they are entitled to, including GP registration and specialist appointments
  • Over 90% of #HealthNow participants reported improvements to their health; over 80% felt more confident having conversations about health
  • 19 people with lived experience of homelessness trained as peer researchers, supporting systemic change through evidence they helped create

Geography

London

Impact Snapshot
Key Metric 1
Provided education, advice and support to 14,972 young people in 2025/26, including educating 13,786 young people in schools and community settings
Key Metric 2
Under 16s mediation service supported 94 families; 95% of young people were able to return to or remain at home and 88% reported less...
Key Metric 3
Overall 2022-26 strategy target was 40,000 young people reached; the final total was 49,244
87% of evictions from permanent social housing were successfully avoided through Outreach support
Impact Snapshot
Key Metric 1
506 people had their homelessness ended in 2025/26
Key Metric 2
492 people received advice and guidance through the duty desk
Key Metric 3
Over 280 people provided a safe place to sleep each night
85% sustained accommodation with support; 73% moved on positively to a secure home.