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2026 Free
Impact Snapshot
Key Metric 1
Delivered over 16,319 trauma-informed counselling sessions; DSA Helpline managed 24,929 calls, emails and webchats, reaching 3,760 people with lived experience
Key Metric 2
Educated 5,177 young people aged 11-25 through 170 'Step Up, Step In' EVAWG sessions; trained 323 professionals via CSE Level 1/2 programmes with a...
Key Metric 3
Achieved a reach of 24.6 billion across broadcast, print and online platforms (a 1,950% increase on 2024/25); raised £34.7k through fundraising and donations, up...
99% of DSA Helpline contacts gave positive feedback; 100% of clients supported through the Ministry of Defence and Neighbourhood Renewal services reported reliable positive change
Impact Snapshot
Key Metric 1
14,700 people supported in 2025/26, including 3,700 carers and 1,000+ volunteer hours
Key Metric 2
700 people supported through supported living services; 300 people supported across regulated (residential/extra care) services
Key Metric 3
£100,600 in grant funding secured across 36 grants; £2.40 generated for every £1 invested in fundraising
The Merseyside Neurodiversity Project toolkit (60+ resources for people in contact with the criminal justice system) won first place at the 2025 N8 PRP Policing Innovation Forum
Impact Snapshot
Key Metric 1
Reached an estimated 1,196,604 children and young people; trained 11,014 individuals in positions of care and influence over them
Key Metric 2
11,621 resources downloaded from the Ygam website; Alumni network grew to over 14,000 active members
Key Metric 3
Awarded £3 million from the Office for Health Improvement and Disparities' VCSE Gambling Harms Prevention and Resilience Fund; secured a £300,000 two-year grant from...
92% of delegates felt better equipped to identify and respond to gambling harms following Ygam training
Impact Snapshot
Key Metric 1
3,244 referrals made during the year; custom solutions created for over 3,000 disabled people
Key Metric 2
774 dedicated volunteers contributed 49,585 hours to projects across 64 branches in England, Wales and Scotland
Key Metric 3
87.6% of clients experienced greater mobility, 88% reported being more active in daily life, 84.6% felt more confident and 81.5% experienced lower anxiety as...
87.6% of clients experienced greater mobility as a result of their personalised REMAP solution
Impact Snapshot
Key Metric 1
Helped 19,200 grocery workers in 2025/26; paid 8,395 financial grants to 8,162 grocery workers, a 3% increase
Key Metric 2
Over 4,210 people used the Helpline, with more than 11,000 support sessions delivered; Structured Counselling sessions grew 84% following the launch of High Intensity...
Key Metric 3
6,667 children benefited from a £150 School Essentials Grant; Shelter Plus partnership provided 165 hours of housing legal advice to colleagues facing eviction
A 15% year-on-year rise in financial grant applications during the awareness campaign period, alongside more grants awarded
Impact Snapshot
Key Metric 1
8,973 parents/carers supported via Helpline, emails and webchat, plus 2,177 supported via family webinars
Key Metric 2
3,501 healthcare professionals educated via training services and 3,282 early years practitioners educated via the eLearning platform
Key Metric 3
2.2 million website users; 4,143 hours of volunteer time, equating to £56,835.24
94% of Helpline users said ERIC understood their needs well; 94% rated their experience as excellent or good
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Impact Snapshot
Key Metric 1
Awarded £200,000 through the Cancer Discovery Fund, now active research at the University of Edinburgh and NHS Lothian into oronasal mucosal melanoma in humans...
Key Metric 2
One Medicine Webinar Series attracted 690+ attendees across nine webinars on topics including cancer research, neurodegenerative disorders and microbiome science
Key Metric 3
The Humanimal Trust Pledge for One Medicine has now been signed by over 25,000 people
The first Humanimal Trust Parliamentary Reception (spring 2026) brought together 75+ policymakers, clinicians, researchers and industry leaders to discuss dual licensing of medicines across human and veterinary use
Impact Snapshot
Key Metric 1
1,255,974 people benefited across 14 countries in 2025/26, 27% more than the previous year (FY24/25: 985,246); 39,727 assistive devices (hearing aids, orthotics, prostheses, spectacles)...
Key Metric 2
16,303 operations to restore sight, hearing or mobility or treat conditions such as cleft lip, fistula and hydrocephalus; 90,858 mothers and babies received pre...
Key Metric 3
Total income £2,207,061 (GBP); 91p in every £1 spent went directly to charitable activities; every £1 spent on fundraising generated £18.32 in voluntary income
95.7% of cataract surgery patients treated by IMPACT Bangladesh had a moderate or good vision outcome one month after surgery, avoiding blindness
Impact Snapshot
Key Metric 1
Supported 5,812 people between April 2025 and March 2026, an 8% increase year-on-year, across 90,704 contacts and 66 groups and services
Key Metric 2
The Information and Advice team accessed £3,168,968.59 in benefits for clients, a 10.09% increase on 2024/25's £2,931,700 (GBP)
Key Metric 3
The Homecare team supported 460 clients, delivering 4,774 hours of care per week and completing 360,166 home visits during the year
A client's Attendance Allowance claim was awarded at the higher rate of £108.55 a week with a £1,411.15 backdated payment, alongside further Pension Credit and Housing Benefit awards, clearing debts and reducing her financial stress
Impact Snapshot
Key Metric 1
41 families supported in 2024-25 from 49 referrals, with 35 volunteers trained
Key Metric 2
76% improvement in mental health and 71% improvement in accessing further opportunities among supported families
Key Metric 3
63% improvement in living standards and 58% improvement in making healthier lifestyle choices
Tanya, supported by volunteer Julie, achieved a house exchange to a better home and her son's school attendance significantly improved