About
24/7 Domestic and Sexual Abuse (DSA) Helpline; trauma-informed counselling for adults, children, young people and family members; specialist services within Northern Ireland Prison Service sites (HMP Maghaberry, Magilligan, Hydebank Wood); Crisis De-escalation Service; RESET post-counselling aftercare programme; Your CHOICE education and counselling project; Ending Violence Against Women and Girls (EVAWG) initiative; Child Sexual Exploitation (CSE) professional training for Health & Social Care Trusts; policy consultations, external research engagement and an annual conference
Key Metrics
Key Metric 1
Delivered over 16,319 trauma-informed counselling sessions; DSA Helpline managed 24,929 calls, emails and webchats, reaching 3,760 people with lived experience
Key Metric 2
Educated 5,177 young people aged 11-25 through 170 'Step Up, Step In' EVAWG sessions; trained 323 professionals via CSE Level 1/2 programmes with a 99% satisfaction rate
Key Metric 3
Achieved a reach of 24.6 billion across broadcast, print and online platforms (a 1,950% increase on 2024/25); raised £34.7k through fundraising and donations, up approximately 30% on the previous year
Key Outcomes
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99% of DSA Helpline contacts gave positive feedback; 100% of clients supported through the Ministry of Defence and Neighbourhood Renewal services reported reliable positive change
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90% of Your CHOICE education participants reported improved confidence to talk about and seek support for safe and healthy relationships
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95% of annual conference attendees said they would attend another Nexus conference; 82% agreed the conference increased their understanding of the issues discussed
Geography
Northern Ireland