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Age UK Northumberland

Social Impact Report 2025/26

Age UK Northumberland is an independent local Age UK charity supporting older people across Northumberland with homecare, advocacy, social groups, dementia support and welfare benefits advice. Source: Age UK Northumberland Social Impact Report 2025/26 PDF, retrieved Sept 2026.

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About

Advocacy; Bereavement Counselling; Day Care; Dementia Groups (Maintenance Cognitive Stimulation Therapy, running weekly in five towns); a Friendship Line offering befriending calls; a gym and Health and Wellbeing exercise classes; Homecare; Information and Advice; Prison Service Support at HMP Northumberland; Scams Awareness; 14 Social Groups; Veterans Support; and Warm Welcome, providing meals, essentials and emergency funding Custom geography from upload: North East England

Key Metrics

Key Metric 1 Supported 5,812 people between April 2025 and March 2026, an 8% increase year-on-year, across 90,704 contacts and 66 groups and services
Key Metric 2 The Information and Advice team accessed £3,168,968.59 in benefits for clients, a 10.09% increase on 2024/25's £2,931,700 (GBP)
Key Metric 3 The Homecare team supported 460 clients, delivering 4,774 hours of care per week and completing 360,166 home visits during the year

Key Outcomes

  • A client's Attendance Allowance claim was awarded at the higher rate of £108.55 a week with a £1,411.15 backdated payment, alongside further Pension Credit and Housing Benefit awards, clearing debts and reducing her financial stress
  • The Friendship Line supported 96 clients with regular calls from volunteer befrienders, backed by 24 volunteers
  • 304 members regularly attend the charity's 14 social groups across Northumberland, providing friendship and activities

Geography

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