Poverty & Inclusion Health & Wellbeing
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GroceryAid (National Grocers Benevolent Fund)

Impact Report 2025/26

GroceryAid (National Grocers Benevolent Fund) is the UK charity for the grocery industry, providing free and confidential financial, emotional and practical support to grocery workers and their families since 1857. This report covers 2025/26, the year of the charity's brand relaunch and first multichannel awareness campaign. Source: GroceryAid Impact Report 2025/26 PDF, retrieved Sept 2026.

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About

Financial grants (Financial Relief, Cost of Living, Carers Gateway, School Essentials); a 24/7 confidential Helpline offering in-the-moment, Structured and High Intensity counselling; relationship counselling via Relate; partner referrals for legal advice (Law Express), gambling support (GamCare), money advice (MoneyHelper, Turn2Us, StepChange) and housing (Shelter); an Autism & ADHD.org partnership; and the Diversity & Inclusion in Grocery Programme working with 102 industry Partners

Key Metrics

Key Metric 1 Helped 19,200 grocery workers in 2025/26; paid 8,395 financial grants to 8,162 grocery workers, a 3% increase
Key Metric 2 Over 4,210 people used the Helpline, with more than 11,000 support sessions delivered; Structured Counselling sessions grew 84% following the launch of High Intensity Counselling
Key Metric 3 6,667 children benefited from a £150 School Essentials Grant; Shelter Plus partnership provided 165 hours of housing legal advice to colleagues facing eviction

Key Outcomes

  • A 15% year-on-year rise in financial grant applications during the awareness campaign period, alongside more grants awarded
  • A 12% increase in people accessing welfare support through the website during the campaign
  • Legal advice sessions via the Law Express partnership increased 115% year-on-year

Geography

UK-Wide

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